If you bought the wrong size rubber soled Converse, despite my putting in every single listing that they run big, I will only replace them with the next size down using the following procedure:
1. Let me know you're returning them and that you need the next size down.
2. Return them in the Converse box they were sent in and in the brand new condition they were sent it, no signs of wear at all.
3. Pay to ship them back to me.
4. Re-order the same item but with the correct size.
Once I have the first purchase in my possession, I'll issue a full refund.
Included with each tutu is a paper with how to fluff it back up again after shipping. Super simple!
I don't gift wrap or package but I'm happy to include a gift note with any order. Simply put what you'd like it to say in the notes to seller box during check out.
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