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Frequently asked questions about SillyShinyDiamonds

We love doing custom design projects - Share with us your dream ring / design idea - we can make it happen! Contact us now for more information.
If you are not sure about your ring size, or if you are buying a ring as a surprise and don't have the ring size - contact us now and we will help you out!

If you have any concerns regarding future ring sizing - please contact us now
All our orders are shipped in a very elegant 'Silly Shiny Diamonds' box - suitable for engagement, wedding or gift.
All our items includes free shipping :)

Express Shipping Service - with Fed-Ex delivery in 1-3 business days with tracking number to your doorstep

Standard shipping is - takes 7 business days, with tracking number

* When returning an item shipping is 75$ not refundable.
For details, see individual items.

We offer complimentary jewelry certificate with each of our jewels per client request when ordering :)

This service takes additional 2 business days once your beautiful piece is ready.
Welcome to check out what our clients say about us, so you know if you purchase from us you have 100% satisfaction guaranteed >>>

https://www.etsy.com/shop/SillyShinyDiamonds/reviews
We offer a 6 month warranty on all of our gold and diamond jewelry. If anything comes up - were always here to help you.

We can't be responsible for damage done to your jewelry by another jeweler. If you have a jeweler work on the jewelry in any way, example: ring sizing, your warranty is void.

There is no warranty for breakage/damage/loss for diamonds, gemstones or lab created stones. If you want your center stone or jewelry covered against theft, loss, damage, or more - You can insure your jewelry through your home owner's Insurance.

Our warranty applies only to the original buyer, and does not include shipping services.

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