PRINTING TIME FRAME:

Please note, each product type requires a different printing method. The printing process cannot be rushed. Once printed, your item will ship out. Please refer to the below chart for Printing time frames on products after approval is received (Please note that Saturday, Sunday and Holidays are not counted. The below does not include shipping time) Due to current circumstances, processing and shipping may take a few days longer.
-Photo Prints: 3-5 business days
-Fine Art Prints: 3-5 business days
-Mounted Prints: 3-5 business days
-Canvas Sheets: 3-5 business days
-Wrapped Canvas: 4-6 business days

Actual shipping time can take anywhere from a few days to a few weeks, depending on where it is shipping to. Usually about 1 week on most US orders. Because of current circumstances, we cannot provide a set delivery date as it all depends on several factors. Please keep this in mind if you have a deadline!

I will use your Etsy address by default. If this is out of date or if it needs to go to a different address, please let me know before your print is shipped. If the print goes to an out of date or incorrect address, buyer will be responsible for obtaining package or having a new one sent. Please be sure your address is correct and contact me ASAP if it is not.

If you need something in a hurry, please be sure to let me know as soon as you purchase via Etsy messaging. Your order notes will not be viewed until the day of your proof creation.

When you receive your Proof, make sure to review all information for accuracy. Sometimes mistakes happen, please be sure you verify all information is correct prior to approving for shipment.

DIGITAL customers: The Digital will be sent to you as a JPG and PDF via Email. You can save the image from the attachment that will be provided in the email, which will be sent to you within the standard timeframe. Please note that any changes needed on your Digital must be requested within 30 days. Any requests after 30 days will result in an additional charge.

::::FAQ's:::::

::How do I customize?::
Please add the item you want to your shopping cart. In the "Notes to Seller" box at checkout, you will type in your customization notes. Please be as thorough as possible! In each listing is a description of all the details I need. Please note that your customization notes will not be read until I create your proof. So any questions you need answered, please be sure to contact me directly via an Etsy message.

::Will I receive a proof?::
Yes, but only if you have purchased the item! Due to the customization process, proofs are only sent after purchased, not before. I will send your proof to your Etsy inbox after your purchase. Please be sure to keep an eye out for that message!

::When will I receive my proof?::
Proofs are sent within 1 week to your Etsy inbox.

::Where do I leave my customization information?::
At checkout, there is a "Notes to Seller" box. In that box, you will provide the details for your print. If you forget to do this at checkout, just send me an Etsy message with your information.

::When will my item ship?::
After I create your proof, I will send you an Etsy message with your proof. At that time, you will review your proof and make sure all information is correct, if you need any changes, let me know at that time. Your purchase will ship after I receive your approval and the printing process is complete.

::How long does shipping take?::
Shipping within the US in most cases is via USPS First Class mail. Shipping can take anywhere from 3-14 days within the US, depending on USPS. For international orders, shipping can take anywhere from 7-24 days, depending on the location and customs. Please note that once the package leaves, I have no control over the delivery time.

::Can you rush my order?::
If you need your item rushed, please send me an Etsy message to discuss options.

::Can I cancel my order?::
Cancellation's will only be granted if the proof has not yet been created. Please note that I create all prints myself and each print takes time to create. Refunds cannot be given after the Proof is sent. Please be sure to send any cancellation requests prior to your Proof creation.

::There is an incorrect piece of information on my item::
Please review your proof prior to approving it! This includes everything, from spelling down to any calculations. As I do create each proof myself, mistakes can happen from time-to-time. It's up to the customer to review their item for complete accuracy prior to approving.

::What size is my print?::
Unless an upgrade in size has been purchased, all prints are a standard 8"x10".

::What Product types do you offer?::
::::DIGITAL (NO PRINT):::: This is a digital print only, therefore no physical print will be mailed. Print will be provided as a JPEG via Etsy messaging. PDF's can be emailed if requested. It will be up to you to print it out in any way you want! (Shipping will be refunded after purchased)
::::PHOTO PRINT:::: (8x10, 11x14 or 16x20): Your Print on a semi-matte, archival Photography paper. (The most popular option) Easy to pop into any frame! Interested in having me frame it for you? Please see options further down in this listing.
::::PRINT MOUNTED:::: (8x10, 11x14 or 16x20): A Photo Print mounted on a 3/16" thick, white foam board. This option is ideal for those wanting a blank map to stick pins into.
::::FINE ART PAPER:::: (8x10, 11x14 or 16x20): Your print on Premium Giclee paper. This is a thick, luxurious paper with a matte finish and watercolor like paper texture. A great option for those wanting something a step above Photo prints.
::::CANVAS SHEET:::: (8x10, 11x14 or 16x20): Your image printed on a Matte Canvas Sheet (unwrapped canvas) with a white border surrounding it. The canvas sheet has a matte protective coat to preserve the image and matte appearance. This is not your usual shiny canvas, it looks beautiful in frames and bright rooms.
::::WRAPPED CANVAS:::: (8x10, 11x14 or 16x20): A 1.5" thick canvas, wrapped around stretcher bars and ready to hang!

::Where is my tracking number?::
Please contact me after your item ships for tracking information

::How do I call you?::
Please send ALL communication via Etsy's messaging tool (Your Etsy Inbox).

::Can you Rush my Digital Order?::
A Digital can be rushed. Please contact me if you need your Digital rushed and we can work something out!

::Where do I find my Digital?::
Your Digital will be sent to you via Email as a JPG and PDF

::How do I save my Digital?::
When you receive the Email, you can save the attachments to your desktop

:: I'm an international customer. Why haven't I received my package yet?::
Please note that due to current circumstances (as of March-May 2020), international packages may take several weeks or more to arrive. Please understand that once the package leaves our hands, it is up to the postal carriers to deliver the package. We are unfortunately unable to control how long it takes to arrive as USPS is experiencing delays. If you do not receive your package within 1 month, please contact me and let me know.