Although working puzzles are not typically thrown away, I am committed to reducing waste from my products. If you have a product that has broken, you may be able to have it repaired. Even if the product is broken by your own actions, I would prefer to help you repair it if at all possible. As a last resort, if you wish to have the item replaced, I may be able to offer you a take-back service, such that the broken product can be repaired or at the very least salvaged for the working parts. Please contact me through Etsy to see if arrangements are possible.