Buyers from outside the European Union may be charged with additional fees related to the payment of customs duties and other stamp duties related to import to the destination country.
These fees may vary by country.

For more information on these fees, please contact your country's customs office

In a situation where the buyer does not collect the shipment, the shipment is sent back to the sender, then the buyer undertakes to cover the entire cost of shipping, as well as the costs associated with returning the shipment (important information: return costs are often much higher than the original shipping cost) .

Alternatively, in the event of failure to collect the parcel, the buyer agrees to pay for the total cost of the order (the cost of the goods and their shipment). This is due to the fact that the cost of returning the shipment to the sender often exceeds the value of the goods. In such a situation, the parcel is destroyed by the courier company.