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Terms and conditions & cancellation policy
General terms and conditions with customer information
1) Scope
1.1 These general terms and conditions (hereinafter "GTC") of Aileen
Haberland (hereinafter "seller"), apply to all contracts for the delivery of
Goods that a consumer or entrepreneur (hereinafter "customer") with the
Seller regarding the information provided by the seller on the Etsy internet trading platform
(hereinafter referred to as "Etsy") completes the goods shown. This is the inclusion of
own conditions of the customer contradicted, unless it is something else
agreed upon.
1.2 These terms and conditions apply accordingly to contracts for the delivery of digital content,
unless otherwise expressly stipulated.
1.3 A consumer within the meaning of these terms and conditions is any natural person who is a legal transaction
for purposes that are predominantly neither commercial nor their
can be attributed to independent professional activity. Entrepreneur in the sense
of these terms and conditions is a natural or legal person or a legal person
Partnership which, when concluding a legal transaction, is exercising its
commercial or independent professional activity.
1.4 Digital content within the meaning of these terms and conditions are not all on a physical basis
Data carriers located in digital form and produced by the seller
with the granting of certain rights of use regulated more precisely in these terms and conditions,
to be provided.
2) Conclusion of the contract
2.1 With the listing of an article on Etsy, the seller gives a binding
Offer to sell this item.
2.2 The customer can accept the seller's offer via the one held by Etsy
Accept online order form. To do this, the customer has to find the desired article
first place it in the virtual shopping cart at Etsy and then the one from Etsy
go through the specified ordering steps. By clicking on the order process
With the final button, the customer declares the acceptance of the offer, whereby a
The purchase contract for the goods previously selected by the customer is concluded.
2.3 The contract text is saved by the seller and sent to the customer
Conclusion of the contract along with the present terms and conditions and customer information in text form. A further provision of access
of the contract text by the seller himself does not take place.
2.4 Before the binding submission of the order, the customer can make possible input errors
by carefully reading the information displayed on the screen
detect. An effective technical means for better recognition of input errors
can be the enlargement function of the browser, with the help of which the representation on the screen is enlarged. The customer can make his entries binding
Submission of the order as part of the electronic ordering process with the usual
Correct keyboard and mouse functions.
2.5 Only the German language is available for the conclusion of the contract.
3) right of withdrawal
3.1 Consumers generally have a right of withdrawal.
3.2 More detailed information on the right of cancellation can be found in the cancellation policy
of the seller.
4) Prices and terms of payment
4.1 The prices given by the seller are total prices and include the
statutory sales tax. If applicable, additional delivery and
Shipping costs are specified separately in the respective product description.
4.2 The payment option (s) will be given to the customer in the seller's offer
communicated to Etsy.
4.3 When paying by means of a payment service offered by "Etsy Payments"
Payment method, the payment is processed via Etsy Ireland UC, 66/67 Great
Strand Street, Dublin 1, Ireland (hereinafter "Etsy UC") or - if payment is made in the
Currencies US dollars or Canadian dollars are made - via Etsy Inc., 117 Adams
Street, Brooklyn, NY 11201, United States of America (hereinafter "Etsy Inc.").
Etsy UC or Etsy Inc. enables the customer to process payments via
Etsy Payments use different payment methods. For the processing of
Etsy UC or Etsy Inc. may use third-party payment services for payments. the
The specific payment method (s) available for the respective goods will be available to the customer
in the respective offer of the seller or in the context of the order processing.
Further information on and the terms of use of Etsy Payments can be found here
available at: etsy.com/de/legal/etsy-payments/?ref=list

5) Delivery and shipping conditions
5.1 The delivery of goods takes place on the dispatch route to the customer
specified delivery address, unless otherwise agreed. When handling the
The transaction is the delivery address given in the order processing at Etsy
essential.
5.2 If the delivery of the goods fails for reasons for which the customer is responsible,
the customer bears the reasonable costs incurred by the seller. this
does not apply with regard to the costs of the dispatch if the customer is
Effectively exercises the right of withdrawal. For the return costs applies with effective exercise
the right of withdrawal by the customer in the cancellation policy of the seller
regulation made in this regard.
The seller reserves the right in case of incorrect or incorrect
to withdraw from the contract due to proper self-delivery. This only applies to the
In the event that the non-delivery is not the responsibility of the seller and the seller is responsible for the
With due diligence, a specific hedging transaction has been concluded with the supplier
Has. The seller will make every reasonable effort to get the goods
procure. In the event of unavailability or only partial availability of the
The customer will be informed immediately of the goods and the consideration immediately
refunded.
5.4 Digital content is provided to the customer exclusively in electronic form as follows
leave:
- by download
6) Granting rights of use for digital content
6.1 Unless otherwise stated in the description of the content provided by the seller on Etsy
results, the seller does not give the customer the content provided
exclusive, spatially and temporally unlimited right to the content provided
to be used exclusively for private purposes.
6.2 A transfer of the content to third parties or the creation of copies for third parties
outside the scope of these terms and conditions is not permitted unless the seller has a
Has consented to the transfer of the contractual license to the third party.
6.3 The granting of rights only becomes effective when the customer has contractually agreed
has paid the remuneration owed in full. The seller can use the
provisionally allow contractual content even before this point in time.
A transfer of rights does not take place through such a provisional permit.
7) Retention of title
If the seller makes an advance payment, he reserves the right until the full payment of the
owed purchase price the ownership of the delivered goods.
8) Liability for defects
8.1 If the purchased item is defective, the statutory provisions apply
Liability for defects.
8.2 If the customer acts as a consumer, he is asked to include the delivered goods
to complain about obvious transport damage to the deliverer and the seller
to inform about this. If the customer does not comply, it does not have any
Effects on his legal or contractual claims for defects.
9) Applicable Law
The law of the Federal Republic of Germany applies to all legal relationships between the parties
Germany to the exclusion of the laws on the international purchase of movable goods. For consumers, this choice of law only applies to the extent that it is not the one granted
Protection by mandatory provisions of the law of the state in which the consumer
has his habitual residence is withdrawn
10) Alternative dispute resolution
10.1 The EU Commission provides a platform on the Internet at the following link
Online dispute resolution ready: ec.europa.eu/consumers/odr
This platform serves as a point of contact for out-of-court settlement of disputes
from online purchase or service contracts to which a consumer is a party.
10.2 The seller is to participate in a dispute settlement procedure before a
Consumer arbitration board neither obliged nor willing.