Please remember to dry clean the blankets and items made from our merino wool.

We are giving dimensions in both cm and inch - please check them carefully before placing an order.

As each item is handmade, the item measurements can differ by a +/- 2 inches.

Payment cancellation and moneyback is possible within 12 hours of purchase. Since all our items are made to order, exchanges are not provided.

If you live in the insular area of the United States of America, please contact us before ordering so we can check if the shipping to your location is possible and how much it will cost you.

Please, make sure that you have entered the correct delivery address. If you didn't receive your item due to wrong address you provided, you will be responsible for re-shipping costs.

If you decide against it the package will be treated as refused. Please note, after a certain amount of time refused or unclaimed packages are destroyed by the delivery company and not eligible for a refund.

We are always providing tracking number to all our packages, so please keep track of your delivery day, so you know when the package is being delivered.

If the status shows as 'delivered', but you can't locate your package, please check all locations where the package could have been placed (including the back door, porch, back patio, garage, and any other area out of potential weather hazards). Please, check with anyone who might have retrieved the package, including your family, roommates and neighbors. If you still can't locate it, please let us know. We will ask the delivery company to start an official investigation.

Please, keep in mind that package theft is unfortunately not covered by shipping insurance. Once the delivery company confirms the correct GPS coordinates for the package delivery, you will need to file a stolen property claim with your local police department.

Please keep in mind that for all knitted items there is a Right Side and Wrong Side. Both sides of the blanket won’t look identical.
An exception are blankets in garter ribbing stitch, which is reversible. For all other items - there is a braided pattern on the right side and very simple stitch visible on the back of it.

All items in my shop are made of wool. If you are allergic to wool, please search for blankets that are made of cotton or acrylic.
Please be mindful that I don’t offer returns or refunds based on your allergy to wool.