My order shows delivered but I did not receive my package, what do I do now?

Our policy for lost or stolen packages is as follows. We suggest you ask your neighbors or contact your local post office as the labels have GPS tracking in them. Also, since the package is not big, just double check all your mail to make sure it is not stuck to another package/magazine. If you are unable to locate the package and making a claim with the post office does not work, we will offer a 50% discount code for a new order.

My order shows in transit for a long time, is it lost?

In over 37K orders, not one has been lost. There have been about 10 orders that have been extremely delayed, (over a month). Since I send around 300 orders a day, I am unable to track every order, however, if you let me know after a few days of the order not updating, I will contact my local post office, open up a claim and make sure I get some sort of solution within 72 hours. I aim to provide excellent customer service. Please bear in mind that the postal service is out of my control.

My order shows Pre-transit and it has been a few days, is it on the way?

Yes, once we print the shipping label, the order is dropped off on the same day the label is printed or the next business day if it is the weekend. USPS then needs to scan the package, sometimes that happens in the first sorting facility and sometimes in the second, or when it gets to your local post office. This means, there could be up to a 3-4 day delay on the update of the status, but your order is on the way.

What is your return policy?

Earrings and items bought on sale or using any coupon over 10% are considered final sale and are not returnable. You must let me know within 3 days of receiving the item that you would like to return it. If it is over 3 days, no return is accepted. After that, we will need to receive the product within 7 days and after receiving the item a refund will be processed. There is a 20% restocking fee. This covers the time and materials used to send the order in the first place.

I forgot to change my address on my order and the order was sent, what happens now..

Unfortunately, since this is not our fault, we have to wait for the package to be returned and then we can re-send it. Please note that new postage will have to be paid. This can be one thru Etsy, Paypal, Venmo or Zelle. If you would like a refund instead, a refund minus the postage will be given once the item has been received back.

My order was return due to an incomplete address or because I was not able to sign at delivery, what happens now?

If your order was return due to an error with the address, the restock fee will apply and a refund will be issued. I will first attempt to contact you to see if you would like me to re-send the item. New postage will need to be paid.

My Item Arrived damaged, how can I get a replacement?

All our items are insured, we need to process the claim within 48 hours of delivery, we need to get a picture of the item to make the claim with the postal service, if we are past that time, no claim can be made and we are unable to exchange the item.

Are earrings or item on sale returnable?

Earrings and items bought on sale or using any coupon over 10% are considered final sale and are not returnable.

Report this item to Etsy

Price:$22.99+

Derby Beaded Earrings, Derby Earrings, Kentucky Derby Beaded Earrings, Winners Circle Earrings, Horseshoe Beaded Earrings, Custom Earrings

Name: Derby Beaded Earrings, Derby Earrings, Kentucky Derby Beaded Earrings, Winners Circle Earrings, Horseshoe Beaded Earrings, Custom Earrings
Brand: TwineandLove
SKU: 1400753919
Availability: InStock
Rating: 4.9 (13200 reviews)

TwineandLove

Arrives soon! Get it by Jun 15-17 if you order today

Primary color

Please select a color

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

What to know

Summarized by AI

Crafted by hand with felt backing and push back closures.
Measuring lightweight, up to 2 inches long and 3 inches wide.
Comes as a pair.

Materials: Beads
Location: Earlobe
Closure: Push back

Introducing our stunning collection of handmade earrings, a must-have for any fashion enthusiast! These lightweight accessories are designed to elevate your style effortlessly, making them the perfect addition to any outfit. Crafted with care, each pair showcases delicate details and beautiful craftsmanship, ensuring that you'll turn heads wherever you go. Embrace the season in style with these exquisite handmade earrings that are as light as a feather and as beautiful as a summer breeze.

Location: Earlobe.
Closure: Push back.
Handmade
Felt backing

Size
Red Horseshoe 1.5" x 2"
Blue Flower 1.25" x 2.25"
Red Roses Kentucky 1.25" x 3"
Turquoise Horseshoe 2" x 2.5"
White Horse 1.5" x 2.5"
Turquoise Heart 2" x 2.5"
Brown Horse 1.5"x 2"
Yellow Flower 1.25"x 2.25"
Derby 1.5" x 2.5"

FOR MORE EARRINGS STYLES COPY AND PASTE THE LINK BELOW

https://www.etsy.com/shop/TwineandLove?ref=simple-shop-header-name&listing_id=816094016§ion_id=33700188

Learn more about this item

Order today to get by Jun 15-17
Returns & exchanges not accepted
Free shipping
Ships from: Tarzana, CA

There was a problem calculating your shipping. Please try again.

Country

Zip code

Please enter a valid zip code.

Etsy Purchase Protection
Shop confidently on Etsy knowing if something goes wrong with an order, we've got your back for all eligible purchases — see program terms

Etsy invests in climate solutions like electric trucks and carbon offsets for every delivery. See how