Can I change my address on an already placed order or cancel it fully?

Most items, no. I use professional on demand printers for the majority of the items I offer, and they have specific rules that I must adhere to. This includes the inability to cancel / make changes to orders already in the system. Completing your purchase from me means you agree to this policy. The information is available in each listing description, as well as here in the FAQ and is confirmed in the email you receive upon making your purchase. Please ensure all addresses and other information are correct before hitting the submit button. If your item is returned to sender and it was sent to the address given on the order, you will need to pay to have it reshipped to you or the package will be considered abandoned.

What's the difference between Photo Paper, Watercolor Paper and Canvas prints?

𝐏𝐇𝐎𝐓𝐎 𝐏𝐀𝐏𝐄𝐑 is glossy and smooth. They are printed on heavy photo paper and have a gloss sheen. They need to be framed. 𝐖𝐀𝐓𝐄𝐑𝐂𝐎𝐋𝐎𝐑 𝐏𝐀𝐏𝐄𝐑 is lightly textured with a matte finish. The texture is the paper only - it's the same paper artists use to paint watercolor paintings on! They need to be framed. 𝐂𝐀𝐍𝐕𝐀𝐒 𝐏𝐑𝐈𝐍𝐓𝐒 are ready to hang, stretched around bars and mounted. The canvas wraps around the sides of the bars and the image continues on the sides so there is no need to frame unless you want to. All are saturated in gorgeous color - it just depends on your personal preferences!

What happens if my package goes missing?

It is SUPER RARE for a package to fall off the radar, but it can happen. ***𝐈𝐅 𝐘𝐎𝐔 𝐒𝐔𝐒𝐏𝐄𝐂𝐓 𝐘𝐎𝐔𝐑 𝐎𝐑𝐃𝐄𝐑 𝐈𝐒 𝐌𝐈𝐒𝐒𝐈𝐍𝐆, 𝐂𝐎𝐍𝐓𝐀𝐂𝐓 𝐌𝐄 𝐁𝐄𝐅𝐎𝐑𝐄 𝐈𝐓 𝐇𝐀𝐒 𝐁𝐄𝐄𝐍 30 𝐃𝐀𝐘𝐒 𝐒𝐈𝐍𝐂𝐄 𝐓𝐇𝐄 𝐒𝐇𝐈𝐏 𝐃𝐀𝐓𝐄 𝐎𝐅 𝐘𝐎𝐔𝐑 𝐏𝐀𝐂𝐊𝐀𝐆𝐄*** Please do not wait months to contact me - it definitely needs to be done within 30 days of shipment. Please keep an eye on tracking. Please note - Once the package tracking states that it has been delivered, then our responsibility has ended. You will need to contact Etsy and open a case to take advantage of their Purchase Protection program to receive a refund. I will not resend an item that states it was delivered to the address on the order - you are welcome to reorder when Etsy issues your refund.

My item arrived damaged or is not what I ordered. What do I do?

Please contact me within 10 days of receipt and take pictures of what you received as well as the packaging in the case of a damaged product. Please send those along in a message here or an email to sagittariusgallery@gmail.com with your order number. Pictures are always required as proof, no exceptions. A new package will be sent asap to replace the damaged / incorrect one. I never ask for an item that was damaged or incorrect to be returned. Discard of the item as you see fit after pictures have been taken and we've spoken. If it is an original painting that was damaged, I can not send a new one - a refund will be remitted. But I will need all images of packaging to file an insurance claim.

I ordered several items from you - the package only had part of it, but tracking says everything was delivered. Help!

As noted in my shop, I use several different printers for my products to offer the best item I can within each product line. This means many orders with multiple items from my shop will be shipped separately. Unfortunately, Etsy does not allow for more than one tracking number on an order - so when one of my printers is the first to ship an item in an order with multiple items ordered from a single shop, that tracking number is assigned to the entire order. This is a known issue and Etsy has yet to fix it - even though the site has been around since 2005. Rest assured, you will receive the rest of your order. Please look at processing times for each item to know how long it will be before each item in an order will ship. Thanks!

Can I commission you?

I accept commissions on a case by case basis depending on the project - please message me through Etsy messages or email me at sagittariusgallery@gmail.com if you are interested! Please send along pics of what you'd like me to paint and what size canvas you're interested in and I will send a quote. Thanks for your interest!

I am an international customer...will you ship to me?

International purchases can be made through https://www.icanvas.com/canvas-art-prints/artist/aja-trier

My item says it was delivered but I didn't receive it. What now?

Please look at your order to see if the address you used on the order is the address you intended to have the item sent to. If it is, please look that the tracking number and see where there item states it was delivered (porch, mailbox, etc.) Please speak to neighbors as your item may have been delivered to their house. If you live in an apartment building, you really need to knock on doors because it is with 99% frequency that missing packages at apartment buildings were just delivered to the wrong box. Speak to your postal carrier as they would be the only person who can say for sure where a package was left. Contact Etsy and open a case to take advantage of Purchase Protection for a full refund.

Why does it say you are in San Antonio but tracking comes from elsewhere?

My home studio is in San Antonio, TX and that is where original paintings will ship from. All other orders ship from the various printers I have partnered with to offer the best selection of the highest quality printed products across the country (and even the world!) Please see the shipping location in each description for the most accurate location of where your purchase will ship from. These trusted partners have demonstrated a commitment to quality products and service time and again and if it were not for them, I would not be able to offer the extensive product lines I do!

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NowPrice:CA$24.85

Original Price: CA$27.62

10% off

•

Sale ends in 19:39:07

Tabby Cat Mousepad: Starry Night Desk Decor, Cat Lover Gift

Name: Tabby Cat Mousepad: Starry Night Desk Decor, Cat Lover Gift
Brand: SagittariusGallery
SKU: 1410260813
Price: 24.85 CAD
Availability: InStock
Rating: 4.9 (17278 reviews)

SagittariusGallery

Arrives soon! Get it by 13-20 Jun if you order today

Quantity

You can only make an offer when buying a single item.

Highlights

𝐈𝐓𝐄𝐌 𝐃𝐄𝐓𝐀𝐈𝐋𝐒
✨ 𝐎𝐧𝐞 𝐬𝐡𝐚𝐩𝐞 - Rectangular
✨ 𝐌𝐚𝐭𝐞𝐫𝐢𝐚𝐥 - Durable, high-density foam with an ultra-thin rubber base
✨ 𝐒𝐢𝐳𝐞 - 9x8 inches
✨ 1/16" (1.58 mm) thick
✨ One-sided print
✨Printed professionally on demand

This beautiful mousepad with my original art printed in vibrant color is the perfect addition to your office decor. Thanks to the rubber base, your mouse pad has a firm grip on the desk, while your design goes on the stain-resistant cloth top side. With a 1/16th” thickness, you’ll find this mouse pad delivers smooth mouse sliding action for both working and playing.

*Please note colors may vary from monitor to monitor due to individual settings and limitations in digital photography - every effort is made to come as close to actual colors in each painting as possible.

𝐇𝐎𝐖 𝐓𝐎 𝐎𝐑𝐃𝐄𝐑
✨𝐀𝐝𝐝 𝐭𝐨 𝐜𝐚𝐫𝐭 𝐚𝐭 𝐭𝐨𝐩 𝐨𝐟 𝐥𝐢𝐬𝐭𝐢𝐧𝐠 𝐩𝐚𝐠𝐞
✨𝐂𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐜𝐡𝐞𝐜𝐤𝐨𝐮𝐭

𝐒𝐇𝐈𝐏𝐏𝐈𝐍𝐆
✨ ALL ITEMS SHIP FREE WITHIN THE US (Ground / economy)
✨ Mugs ship from my professional printer straight to you! Tracking is provided as soon as the package ships.

𝐏𝐎𝐋𝐈𝐂𝐈𝐄𝐒 💥 💥
Please see shop homepage for full policies. Placing an order with me means you are acknowledging you will abide by my shop policies. Thank you!

𝐈 𝐝𝐨 𝐧𝐨𝐭 𝐚𝐜𝐜𝐞𝐩𝐭 𝐫𝐞𝐭𝐮𝐫𝐧𝐬. If an item is damaged or incorrect, please send a message through Etsy and provide clear photographic proof of what was received showing the incorrect print on the item or damage within 30 days of purchase and a new item will be sent or full refund issued - please state your preference. I never make you return a damaged or incorrect item - discard as you see fit.

🔥𝐘𝐎𝐔 𝐀𝐋𝐒𝐎 𝐌𝐈𝐆𝐇𝐓 𝐋𝐈𝐊𝐄🔥
See all of my mousepads and desk mats here -
https://www.etsy.com/shop/SagittariusGallery?ref=seller-platform-mcnav&search_query=mousepad

🎨🖌️𝐖𝐀𝐍𝐓 𝐀 𝐂𝐔𝐒𝐓𝐎𝐌 𝐏𝐀𝐈𝐍𝐓𝐈𝐍𝐆?
See here! https://www.etsy.com/ca/listing/1672360699/custom-pet-portrait-painting-oil-on

Please see my profile for more information on me including an artist statement, bio, resume, and current news. Visit the shop here! https://sagittariusgallery.etsy.com

If you have any questions please don't hesitate to convo me! Thank you so much for your interest in my work and I hope you're having a great day!!

-- Aja

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Order today to get by 13-20 Jun
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Aja

Owner of SagittariusGallery

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Reviews for this item

5.0

(1 reviews)

5.0 Item quality

5.0 Delivery

5.0 Customer service

5 This item

Etsy buyer 10 Sept, 2024

Nice quality mouse pad, neat art work.

Etsy buyer 10 Sept, 2024

Response from Aja

Happy you love the mousepad!! Thank you for your patronage! -Aja

Aja

SagittariusGallery ·

Texas, United States

4.9

65.9k sales

19 years on Etsy

2 shop members

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Rave reviews Average review rating is 4.8 or higher.

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Homepage Electronics & Accessories Computers & Peripherals Keyboards & Mice Mousepads

Tabby Cat Mousepad: Starry Night Desk Decor, Cat Lover Gift

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