For the most part we don't accept exchanges or returns on most items.
MADE TO ORDER items: No returns or exchanges
Most of our leather goods are made to order. If the listing has examples pictured, but you are choosing multiple color options and especially providing size information, it's MADE TO ORDER. Due to the hundreds of possible color combinations, we just can't keep them all in stock. PLEASE double check measurements and color choices BEFORE you order. If you're unsure of fit or how certain colors might look please contact us FIRST for advice. Once production is started, we can't change it. We want you to be thrilled with the customized item you order. Help us make it perfect by contacting us with questions first.