Please contact me via info@stitchxonomy.com for a wholesale catalog.

Refunds and exchanges for lost parcels will only be given if they are returned to me in their original condition by the postal services.

If you have started your project and have any issues or questions please do not hesitate to contact me!

You can send me a convo via Etsy or an e-mail to the address provided below.

You can access your digital download through your Purchases folder at any time. If you have trouble accessing your digital file please have a look at this help article https://www.etsy.com/help/article/3949

Stitchonomy patterns are for personal use only and you MAY NOT resell or distribute them in any way. All Stitchonomy patterns and the designs for those patterns are protected by copyright. You are welcome to give the finished product as gifts but you MAY NOT sell it for profit. Patterns MAY NOT be offered for free in any way, shape or form.

Please purchase Track and Trace if you would like to track your package. Every order is sent with standard shipping WITHOUT track and trace and I can therefore give you no more information than the estimated shipping time as stated in the shop, at checkout and in the order confirmation.