PRIORITY SHIPPING Upgrade 2-3 Business Days

****CURRENT PROCESSING/PRODUCTION TIME is 2-3 weeks business days, this is Monday-Friday (excluding weekends & holidays), and additional 2-6 days for USPS shipping (USA only). Shipping time is the time from when your item is dropped off at the post office to being delivered to you. This time is NOT GUARANTEED by me or the USPS. Processing/Production time is the time from when your payment clears to the time it takes me to process and make every order ahead of yours, make your order, and pack your order for shipping..Please do not mistake shipping time with production /processing time. PRODUCTION TIME IS NOT GUARANTEED AND IS SUBJECT TO CHANGE AT ANY TIME****
**************************************************************************************************
IF A ORDER IS NEEDED BY A CERTAIN DATE PLEASE CONTACT ME BEFORE YOU PLACE YOUR ORDER. I WILL CONFIRM IF I CAN HAVE YOUR ORDER TO YOU BY THEN. I AM NOT RESPONSIBLE FOR ORDERS NOT RECEIVED BY THE DESIRED DATE IF I AM NOT CONTACTED BEFORE THE ORDER, OR IF I AM NOT CONTACTED AT ALL.

I AM NOT RESPONSIBLE FOR CUSTOMERS NOT READING MY POLICY.

When I am preparing to pack your order I print a label thru paypal, paypal will send you a conformation email with your tracking number. You can also look under “Purchase History” on etsy and see if your items are marked shipped, if your order is marked shipped please log into your paypal account and search your order #, and you will find your tracking number there too. ONLY APPLIES TO US ORDERS! International orders have to be carried to the post office to be paid for unless being shipped priority or express.

**Please do not place a order “assuming” you will have the order by the date you need it. If you place a order on Monday, you will not receive it by Friday. Please keep in mind all of my items are custom made to order and processed in the order received.. If an item is needed by an earlier date a $5.00 rush fee may be applied. Once you have placed an order, if you contact me needing the items quicker than my production time, a $5.00 fee will apply, plus any additional shipping cost (priority, express,if needed)
-PLEASE contact me BEFORE you place an order if the items are needed by a certain date... I do not see request in the notes until the order is processed which can take several days.. I AM NOT RESPONSIBLE FOR ITEMS NOT RECEIVED BY THE DATE REQUESTED IF I AM NOT NOTIFIED AND I HAVE CONFIRMED THE REQUEST BEFORE THE PURCHASE!
**************************************************************************************************
******US TRACKING-Packages are mailed USPS first class mail. All US packages will have tracking #'s, I AM NOT RESPONSIBLE FOR TRACKING YOUR PACKAGE AFTER IT HAS SHIPPED. Since I provide tracking, I am not responsible for mis-directed packages, or packages not received. Please contact the USPS for issues with tracking. All USA labels are printed thru paypal, Paypal sends an automatic email once the order has shipped, please check paypal for your tracking #. If your tracking # says your package was delivered but you never received it, please contact the USPS... They make mistakes all the time.. Ive had packages with the correct address that were delivered to the wrong mailbox/house by postal service error. Please make sure that the address in paypal is correct. If an item is returned to me because the wrong address was listed in paypal, you will be charged for me to ship it to the correct address. I will gladly ship packages to a different address, please convo me on etsy or leave a note at checkout with the address you would like it to go to. Feel free to request insurance added to your order, convo me before you place the order so i can add it*****
***INTERNATIONAL ORDERS DO NOT HAVE TRACKING! I have no way of knowing how long it will take your items to be delivered...Shipping times vary, once the order has shipped it may arrive within 9 days-2 months depending on customs.. I am not responsible for lost orders... International Tracking #'s are only available with express mail.. if you would like to add tracking or insurance to your package please contact me before your purchase so I can add the appropriate shipping cost. Priority mail starts around $15.00 and up, Express mail with tracking starts around $30 and up, Global express mail with tracking starts around $60 and up..This is the USPS cost, not mine! I do not overcharge for international tracking.. if you request a price, the price given will be the price it will cost me to ship it to you plus my $2.00 charge for supplies, packaging, etc. I will also provide a link to the webs**You must be aware that these packages cannot be insured or tracked internationally.** Also these orders will take longer to arrive due to customs. I keep record of the customs number for your package and retain the shipping reciept for proof that your package was mailed.
***Once it leaves my hands I cannot be held responsible for late or missing packages. I am not responsible for any custom fees or taxes.

Embellishment Substitutions
Certain accents I have used on hair pieces shown in my listing photos are vintage jewelry pieces. When the originally photographed item sells, I may not always be able to find the exact accents to use on future orders of that style. In those cases, I will substitute that embellishment with a similar one that maintains the look and feel of the original piece shown in the listing's photo. Thanks for understanding!

Feedback
If you have a problem or concern with your order, please contact me before leaving feedback. If you are pleased with your purchase, I'd be extremely grateful if would take a few seconds to leave positive feedback.

Colors
I do my best to photograph my items in natural light, and do not do any post-editing to change colors and appearance of a piece. However, due to differing in individual monitor & callibration settings, the color viewed on your monitor may not reflect the colors in the actual items accurately.

Custom Orders
I am thrilled to do custom designs because it expands my creativity! In order to ensure you are happy with the end product, I like to collaborate with you during the creation process and keep you updated on the progress. I'll share the progress with you by sending you a photo of the completed item. This is done in efforts to ensure you are completely satisfied with your purchase.

Fabric Substitutions
Occasionally, fabrics I use in my hair pieces are discontinued, so I'll have to substitute with a fabric that closely matches the one I originally used.

All Items are "Handcrafted"
As with all handcrafted items, each and every piece of mine is original, and will slightly vary in it's details. The item you receive may not look identical to the photos of the listed item you have purchased, but I do my best to create the item to look the same as the item in the photo. My handcrafted items often have a shabby chic style to them and may have frayed fabric or threads showing.

CAUTION: Some hair pieces contain small parts which can pose a choking hazard. Please do not leave small children unattended (or sleeping), while they wear their hair piece.