Absolutely! You have the option to personalize or edit every message card according to your preferences. I'd love to customize the message for you and make sure it perfectly conveys your intended meaning. Additionally, if you wish, we can match a different design to another item, according to your liking.

Certainly! To discuss wholesale opportunities, kindly reach out to me through Etsy message and I will get back to you as soon as possible.

Cancellations are accepted. Please request a cancellation of your order within 2 hours after purchase.

At Lumiere Gifts Studio, we take pride in high-quality jewelry pieces that are designed to withstand the test of time. Our pieces are made from premium materials that resist tarnishing and maintain their shine and luster with proper care.

To keep your jewelry looking its best, we recommend following these care instructions:

• Keep it in a dry place. Store it in the jewelry box when not in use to prevent scratching and tarnish from moisture
• Please remove it before swimming, exercising, or going to bed
• Keep chlorine, lotion, sunscreen, and other harsh chemicals off the jewelry
• Occasionally clean the piece after use using a soft cloth

With these, you can help ensure that your jewelry remains beautiful and shiny for years to come.

Thank you for choosing our products! Our pieces are specially made just for you, so we can't accept returns or exchanges. We put a lot of care into creating each item and making sure they're top quality, so we're confident in what we offer.

If, by any chance, your item arrives damaged or not quite right, don't worry! We're here to help. Just reach out to us within 30 days of getting your order. Send us a photo showing the issue, and we'll be more than happy to help and get a replacement process started for you. Your happiness matters, and your satisfaction means a lot to us!

Different products have different production times. Production does not run on weekends:

✨ Processing Times ✨
Acrylic Products: 3-5 Business Days
Message Card Products - 2-3 Business Days
Engraved Products (Watches, Engraved Pendants)- 3-5 Business Days
Graphic Products (Heart, Circle, and Dog Tag Graphical Jewelry)- 4-6 Business Days
Leather Products (Graphic Journal, Leather Wallet)- 2-4 Business Days
Custom Shaped Products (Custom Name Necklace, Vertical Name Necklace)- 3-5 Business Days

Holidays and busier seasons can extend production time frames.

Each piece is made to order by hand, and there is always a small chance that production may take longer. Please bear with us. We truly appreciate your patience during these times.