I ship using USPS, to the address you enter/select during Etsy checkout. Please make sure this "ship-to" address is correct within your order after purchase and contact me immediately if there is an error. To expedite processing, please include a gift message (including your name) during checkout, when your order is to be shipped directly to your recipient.

All items in my shop are independent-artisan handmade by me and will be ready to ship in:
3- and 4-inch ornaments and magnets: 1 to 3 business days /// larger sizes (tree toppers), place card holders and stemmed Star Urchins: 3 to 5 business days /// larger-quantity orders or custom orders: at least 7 to 10 business days.

DOMESTIC (USA) ORDERS
I ship using USPS. You will receive a shipping notification with a USPS tracking number when your order has been shipped. Please allow around 3 to 5 days transit time for your order after receiving this notification.

INTERNATIONAL ORDERS
Please allow as many as 4 to 6 weeks transit time for USPS First Class Post once your order has been shipped. Express or Priority shipping times are as were discussed prior to purchase. ***International buyers are responsible for all customs charges, duties and fees.***

Please check the Kissa Design Facebook page for additional shop updates: http://www.facebook.com/KissaDesign

Certain items in an order, such as tree toppers, may be shipped separately, as noted. Insurance and signature confirmation upon arrival may also be required for larger orders; price will be included in shipping for the custom order listing. Because international orders can take several weeks to arrive, please purchase far ahead of any deadline, and by early November for the Christmas holiday.

International buyers are responsible for all customs duties and fees (VAT, etc.); UPS and FedEx (if requested) may also charge additional brokerage fees on international shipments, to be paid by the buyer.

CUSTOM ORDERS: Large custom orders may take several weeks to complete, please place large-quantity orders three to four months in advance of the busy December holiday season. Christmas orders placed early, in September or October, are greatly appreciated!

CONSIGNMENT: I am not considering consignment requests at this time.

WHOLESALE: If you are interested in carrying my ornaments, please contact me to be placed on my mailing list. Orders must be placed during the summer before the Christmas season. Each ornament is very labor-intensive and handmade solely by me, to the highest standards. Thank you for your support of an independent artisan!

TRADE requests: I do not trade.

Photos: With the exception of my OOAK (One Of A Kind) Star Urchins, the photos of items for sale in my shop are representational of the work you will receive. Photos of OOAK items are of the exact item you will receive. Please note that the colors you see may vary slightly due to your computer monitor. I retain all rights to all photos. I appreciate being notified for permission ahead of blog postings when my photos will be used. Any online tutorials do no represent my methods or techniques, which I have perfected over many years. Any of my images attached to such tutorials or DIY pages have been used without my permission.

Lots and lots of points: Each and every item in my shop is handmade by me (yes, it is a lot of work!). Expect a quality product. Please help spread the word about genuine independent-artisan handmade.

All creative materials (including photographs) ©2007-2019 Kissa Design. Trademark. Copyright. All Rights Reserved. Star Urchins are a Kissa Design brand name, handmade by me (Kathleen), aka Kissa Design.