Monitors display color differently, so the color you see on screen may be different than the actual color of the envelopes. Most descriptions have a Pantone color listed at the bottom of the description that you can reference. If you have a Pantone color you’d like to match, let us know.

Invitations, RSVPs, etc. need to have a little wiggle-room to comfortably move into and out of their envelopes. A general rule of thumb is envelopes should be at least 1/8”-1/4” larger in each direction.

Probably. Most home printers have the capability to print on envelopes. Specialty-finish envelopes, like metallic/shimmer or vellum envelopes, require extra drying time unstacked (sometimes up to 24-hours), so they don’t smear. To test an envelope before purchasing, buy a sample here: www.etsy.com/listing/159913529.

Yes. Permanent ink works best, both for pens (like ultra-fine Sharpie markers or permanent ink stamp pads).

Metallic and vellum envelopes require more drying time than paper – some inks take up to 24 hours to dry completely. Address one envelope, let it sit until you think it is completely dry. Then press a plain piece of paper on top of it, to test if the ink has dried before stacking them. To test an envelope before purchasing, buy a sample here: www.etsy.com/listing/159913529.

We do not offer printing services on our products.

Yes! Send us a message or custom order request with the quantity, size and color of envelopes you need, as well where you’d like the order shipped (city/state or country if outside the U.S.). With that information, we’ll be able to give you a quote and/or make you a custom listing.

SHIPPING TIMES are estimates and DO NOTE INCLUDE our processing time:

WITHIN THE US:
STANDARD/FIRST CLASS:
2-10 business days (usually 3-5), tracking

PRIORITY MAIL (Upgrade):
2-3 business days, timeframe not guaranteed, tracking

FEDEX (Upgrade): No signature, continental US only
3 business days, guaranteed


INTERNATIONAL:
STANDARD/FIRST CLASS MAIL:
1-6 weeks (usually 2-3), not guaranteed, no tracking

PRIORITY (Upgrade):
6-10 business days, not guaranteed, tracking included

FEDEX (Upgrade):
5-7 business days, guaranteed

Let us know right away. If your order hasn’t shipped or hasn’t been taken to the post office yet, we can change the address for you. Once the order has gone to the post office, we’ll figure out the best way to get the product to you or back to us.

If you ordered stock items and need to return your purchase for any reason, contact us as soon as you realize you don’t want them (within 14 days of delivery). We’ll send instructions on how to return your items. As long as they are unused, in new condition, and in full sets, we’ll refund your money for the product-portion of your order. Return shipping is your responsibility.

Custom orders are usually not refundable, but check with us just in case.

The tracking system can be handy, but unfortunately also very inconsistent. Some places and postal workers don't scan items, so we may not see many entries on your package.

For international orders, the last entry we see, outside of being scanned “delivered,” is often when it leaves the U.S. or arrives into Customs. Although the tracking system is somewhat unreliable, packages are very rarely lost, in my experience. If your order hasn’t arrived within 4 weeks, let us know. We may know of a Customs backup in your country or whether other orders are delayed as well.