Traje de baño de bikini para mujer / Bikini de verano para chica sexy / Bikini de estilo croata / Traje de baño / Traje de baño para mujer / Bikini a cuadros / Regalo croata

1. General Information

Our online store is committed to providing high-quality products that are custom-made specifically for each customer. As such, our cancellation and return policies are designed to reflect the bespoke nature of our offerings and to comply with the relevant laws, including those within the European Union (EU).

2. Custom-Made Products


All products sold on our online store are made to order based on your selections, even if no additional customization options are chosen. This means that once your order is placed, we begin the process of creating a unique product tailored specifically for your purchase. Each item is produced and sent directly from the factory, ensuring that it is made just for you.

3. Order Cancellation

Due to our products' custom-made nature, we cannot accept cancellations once production has begun. Please review your order carefully before submitting it.

Cancellation Conditions:

Before Production: You may cancel your order without penalty if the cancellation is requested before the production process starts. Please contact our team immediately if you wish to cancel your order.
After Production Has Begun: Unfortunately, once production has started, we cannot accept cancellations or offer refunds, as each item is created specifically for you and cannot be resold.

4. Right of Withdrawal (EU Customers)

In accordance with EU consumer protection laws, particularly Directive 2011/83/EU on consumer rights, please note that the right of withdrawal does not apply to contracts for the supply of goods made to the consumer’s specifications or clearly personalized. Therefore, our custom-made products are exempt from the standard 14-day withdrawal period.

5. Defective or Incorrect Products

If you receive a product that is defective or different from what you ordered, please contact our customer service team within 14 days of receiving the item. We will work with you to resolve the issue by offering a repair, replacement, or refund as appropriate.

6. Amendments to the Policy

We reserve the right to make changes to this cancellation policy at any time. Any changes will be posted on this page and will become effective immediately upon posting.

7. Governing Law

This cancellation policy is governed by and construed in accordance with the laws applicable in the country where our company is registered.

Thank you for your understanding and for choosing our online store for your custom-made products. We appreciate your business and are committed to ensuring your satisfaction within the framework of our policies.