1.After receiving the product within 1 day, let me know if you want to return it.

2.Within 7 days, send the item back to the seller.

3.The return shipment and custom clearence cost are at the buyer's expense.

4.Refunds are made by the seller after receipt of the goods and checking the goods for novelty (that the goods have not been used), cleanliness and integrity.

5.Refund amount = transaction amount minus shipping from seller to buyer (and minus commissions and taxes, which are non-refundable)

DinasCraftsGalerie is not responsible for lost or stolen merchandise in the mail and for packages that have been confirmed as delivered. Please be sure the address is correct when ordering. If a package is turned around and returned to us due to wrong address or other failure to deliver reasons, the customer is responsible for reshipment costs.

If a package is turned around and returned to us due to wrong address or other failure to deliver reasons, the customer is responsible for reshipment costs. Continue to track your package for estimated delivery day using the tracking information provided in the shipping confirmation email.

We Ship Worldwide!
Processing times: In stock items - 1-3 Days (not including weekends and holidays)
Delivery times: Domestic GR- usually delivered 2-5 business days from ship date. International- usually delivered 10-20 business days from ship date but sometimes longer! Please contact us if you have been waiting longer than the times given above
*Estimated delivery times are not guaranteed. Weather and unforeseen circumstances may impact delivery times. FotiniJewellery is not responsible for delays in delivery times.