Order processing times and expected delivery dates can be found in product descriptions. Typical processing time is 3-5 business days, but may be longer. Shipping time will depend on exact location and mail volume, but you can expect the following transit times:
USPS First Class Mail: 2-5 business days
USPS Priority Mail: 2-3 business days
International Shipping: 2-4 weeks

The above times do not include possible shipping delays or errors on USPS's end. Please allow extra time for delivery during holidays. If you need your order by a specific date, please let us know prior to placing your order and we will let you know if we can accommodate your needs.

You will receive an email with tracking information just before your order ships.

Yes! Please contact us using the "ask a question" link at the top of this page for rush processing. We do our best to accommodate your shipping needs, but may require a small fee for rush processing during the holidays.

Express shipping is available at checkout. From your shopping cart, use the drop-down menu to select your a shipping option. Please note that the only guaranteed services are Priority Mail Express 2-day and FedEx 2-day. All other services are not guaranteed by a specific date. Please let us know prior to placing your order if you need an item by a certain date so that we may confirm availability and prepare to process your order as quickly as possible.

Unused and unopened items may be returned at the buyer's expense for a full product refund. Returns are accepted within 30 days of delivery. Please contact us if you wish to return an order.

We want to ensure that you are happy with your purchase. If you are dissatisfied for any reason, please contact us and we will do our best to remedy any issues.

Yes! Wild Rose ships to (almost) every corner of the Earth. All international orders will ship via USPS First Class Mail with insurance. Most orders arrive within two to four weeks but can take longer, especially during holidays. Cost of shipping includes insurance should your order become lost in the mail. Loss or damage of an order must be reported between 40-90 days from ship date (yes, in some instances, it really can take 40 days for your order to arrive!). Customs fees vary and are the sole responsibility of the buyer. Items returned for non-payment of customs fees will be refunded less the cost of shipping and fees. PLEASE NOTE: We cannot mark international items as "gifts" or alter the cost of goods.

This means that our products are made from ingredients that can be easily collected or produced with materials found in nature without extreme processing. We mostly use raw plant materials, expeller pressed or steam distilled oils and organic alcohol extracts in our formulas. We do not use anything synthetic or chemically processed to make our products.

GMO stands for "Genetically Modified Organism." GMOs are generally created to withstand heavy pesticide use or, in some cases, produce their own pesticides. GMOs are a threat to sustainable farming through crop contamination and extreme pesticide resistance. Moreover, the long-term effects of GMO use on our land and bodies has not been determined. For these reasons, we refuse to include GMOs in our products.

Our products are handmade with the strictest ethical standards possible. Wild Rose is our response to an economy where the ecological, political and social costs of manufacturing are veiled. We minimize the social, environmental and ethical footprint of our products by choosing sources that are local, non-GMO, sustainably harvested, organic or fair trade. We grow many of the fresh botanicals needed for our recipes in (uncertified) organic permaculture gardens just outside our workshop.
To help offset the inevitable impact of shipping and manufacturing, we make yearly donations to environmental protection and social justice groups. In this way, we hope to set a precedent through steadfast ethics and transparent business practices.

Interested in selling our products in your shop? We'd love to hear from you! Please use the "Ask a question" link at the top of this page or drop us a line at info[at]wildroseherbs.com for an application.

We use organic ingredients whenever possible, but no, our finished products are not certified organic. Some ingredients are obtained from small, no-spray farms or our own (uncertified organic) permaculture gardens. Some ingredients are not available through a trustworthy organic source so we opt for all natural, pesticide-free and minimally processed ingredients whenever possible. However, we're always looking for new and better organic suppliers. All organic ingredients are listed with an asterisk (*).

Each product listing has a full scent description under "item details." Gift sets or items with multiple scent options contain scent profiles for each option. We understand that smellovision is not a thing and choosing a scent can be difficult. We offer sampler sets for many of our products and encourage shoppers to buy small to start (our products last a long time anyway!). If you have any questions, or if you need help choosing a product for yourself or a loved one, we're here to help! Just click the "ask a question" button at the top of this page.