Decoración de pared en tonos pastel verde y rosa: Láminas de pájaros, pósteres acogedores (descarga digital)

Atelier Jouy — Right of Withdrawal Form

To exercise your right of withdrawal, you must notify us of your decision by means of a clear statement. You may use the form below.

To: Atelier Jouy (Etsy shop)
[To be submitted via Etsy message or email]
I hereby give notice that I withdraw from my contract of sale of the following goods:
Order number: ____________________
Ordered on: ____________________
Name of consumer: ____________________
Address of consumer: ____________________
Signature (if submitted on paper): ____________________
Date: ____________________


Atelier Jouy — Terms and Conditions

1. General
These terms and conditions apply to all purchases made in the Atelier Jouy Etsy shop. By placing an order, you agree to these terms.

2. Products
Atelier Jouy sells digital creations (printable files, downloadable designs, and other digital goods). All products are delivered electronically — no physical item will be shipped.

3. Right of Withdrawal & Returns
All sales are final.
As Atelier Jouy exclusively sells digital downloads, the right of withdrawal does not apply, in accordance with Article 16(m) of the EU Consumer Rights Directive (2011/83/EU) and equivalent UK regulations.
By completing your purchase, you explicitly acknowledge and agree that:
The product is a digital item delivered immediately upon payment,
You consent to the immediate supply of the digital content,
You understand and accept that your right of withdrawal is waived once the download is made available.
No refunds or cancellations will be issued once the digital file has been made available for download.

4. Exceptions
We will consider a resolution in the following cases:
The file is corrupted or cannot be opened,
You received an incorrect file not matching your order.
In such cases, please contact us via Etsy message within 30 days of purchase. We will provide a corrected file or, at our discretion, issue a refund.

5. Delivery
Digital files are made available immediately upon confirmed payment via your Etsy account (Downloads section). A download link will also be sent to the email address associated with your Etsy account.

6. File Use & Intellectual Property
All digital creations sold by Atelier Jouy are for personal use only, unless otherwise stated in the individual listing. Resale, redistribution, or commercial use of our files is strictly prohibited without prior written consent.

7. Contact
For any questions or concerns, please reach out through the Etsy messaging system. We aim to respond within 2 business days.