The package is marked delivered by USPS, but it isn't here! What should I do?

If a package is marked delivered to your correct location used at point of purchase, I can not issue a refund. Please check with your local post office and/or neighbors to try and retrieve your package and/or file a stolen package claim with USPS. All orders are issued a tracking number after shipment. Unfortunately this is a reality that can happen, and it is so sad for both the customer, and me, the maker. I hope all of your packages arrive safely ♥️

What do I do if an item arrives broken?

If contacted the same day of delivery, I can replace the broken components, parts, or pair. If parts were broken due to customer error at a later date, I may be able to make a custom listing for the specific parts or pieces. :)

Do you do gift wrapping or birthday messages?

Unless I am messaged and we discuss something, all orders (even marked as a gift) will arrive the same way. No prices are ever displayed. Please message me if you would like a birthday message included! :)

Do not submerge in water or get wet- store in a dry area (as with all jewelry!). Handle with care- acrylic is a high quality material but can still possibly break if dropped. Do not throw acrylic jewelry into bags or purses- it may scratch. Do not spray hairspray or perfume on your acrylic accessories, it may discolor them. Clean using a microfiber or soft cloth.

The package has been "in transit" for a long time, where is it?

If your package is "lost" in transit please contact me and I will make sure to sort it out for you! :)

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Guillotine Acrylic Earrings, Kawaii Goth Acrylic Earrings, Pastel Goth Earrings, Laser Cut Acrylic Earrings

Name: Guillotine Acrylic Earrings, Kawaii Goth Acrylic Earrings, Pastel Goth Earrings, Laser Cut Acrylic Earrings
Brand: SmileyMoonStudio
SKU: 1798413283
Price: 250.21 SEK
Availability: InStock
Rating: 5.0 (12 reviews)

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Material: acrylic
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Product Details and Important Info:

SIZE: ~2 inches long (charm size)

MATERIAL: Laser-cut Acrylic

FINDINGS: All findings are stainless steel. All findings are hypoallergenic and tarnish resistant.

HANDMADE STATEMENT: All earrings at Smiley Moon are designed and made in-house from start to finish. In the growing world of fast-fashion, I know how important it is to know that you are buying real art from passionate artists- made ethically and with love! :) If you want to see some fun behind the scenes designing along with the creation process, you can check out my art Insta page, @smileymoonstudio. Thank you so much for shopping small! xoxo

PACKAGING: Single earring orders may be packaged in jewelry boxes rather than on earring cards. If you prefer them on earring cards, please leave me a note at checkout or message me! The art of the earring backing cards may vary in design and size.

HANDMADE ART: Acrylic pieces may have slight imperfections or color variations due to the nature of how they are made. Color variations may differ based on the settings and viewing abilities of your device. Please allow for slight variations as all earrings are handmade- thank you for shopping small!

CONTACT: Follow @smileymoonstudio on Instagram for the latest updates on new products. Don't hesitate to message me directly with any questions or if there are any issues with your order- I will respond within 24 hours. Thank you SO much! :)