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Terms & Conditions / Right of Withdrawal / Privacy Policy
Legal Notice

Malik Guergouri
Stoff- und Nähstudio
Hausertorstr. 46
35578 Wetzlar
Germany

Phone: +49 6441 410460
Email: info@stoff-studio.de

VAT ID: DE362782906

Alternative Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR):

European Online Dispute Resolution Platform

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Right of Withdrawal
Right of Withdrawal for Consumers

Consumers have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party named by you (who is not the carrier) took possession of the goods.

To exercise your right of withdrawal, you must inform us:

Malik Guergouri
Stoff- und Nähstudio
Hausertorstr. 46
35578 Wetzlar
Germany

Phone: +49 6441 410460
Email: etsy@stoff-studio.de

You must notify us of your decision to withdraw from this contract by means of a clear statement (for example by email or postal mail).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including standard delivery costs, without undue delay and no later than 14 days from the day on which we receive notice of your withdrawal.

We will use the same payment method that you used for the original transaction unless expressly agreed otherwise.

We may withhold reimbursement until we have received the returned goods or you have supplied evidence of having sent back the goods, whichever is earlier.

You must send back the goods without undue delay and no later than 14 days from the day on which you communicate your withdrawal from this contract.

You are responsible for the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to contracts for:

goods made to the consumer’s specifications or clearly personalized;
perishable goods or goods with a short expiration date;
sealed goods not suitable for return for health protection or hygiene reasons if unsealed after delivery;
goods that have been inseparably mixed with other items after delivery.
General Terms and Conditions
§1 Scope

These Terms and Conditions apply to all purchases made through our Etsy shop.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

§2 Conclusion of Contract

The presentation of products in our Etsy shop constitutes a binding offer to conclude a purchase contract.

By placing an order through Etsy and completing the checkout process, you accept the offer and enter into a binding purchase agreement.

Order processing and communication are carried out primarily via email. Customers must ensure that the provided email address is correct and capable of receiving emails.

§3 Retention of Title

Goods remain our property until full payment has been received.

§4 Warranty

The statutory warranty rights under German law apply.

Customers are requested to inspect goods upon delivery and report obvious transport damage or defects promptly.

§5 Applicable Law

German law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

For consumers, this choice of law applies only insofar as it does not deprive them of mandatory consumer protection rights of their country of residence.

Customer Information
Seller Information

Malik Guergouri
Stoff- und Nähstudio
Hausertorstr. 46
35578 Wetzlar
Germany

Phone: +49 6441 410460
Email: etsy@stoff-studio.de

Prices and Payment

All prices shown include applicable taxes unless otherwise stated.

Shipping costs are displayed separately during checkout.

Available payment methods are shown during the Etsy checkout process.

Shipping

Unless otherwise stated, orders are usually shipped within 3–5 business days after payment has been received.

Delivery times may vary depending on destination country and shipping provider.

Privacy Policy
Collection and Processing of Personal Data

We collect and process personal data only to the extent necessary to fulfill and process your order and respond to inquiries.

This may include:

Name
Address
Email address
Payment information
Shipping details

Processing is carried out in accordance with Art. 6(1)(b) GDPR for the performance of a contract.

Sharing of Data

Your data may be shared with:

shipping providers
payment service providers
IT and order processing service providers

Data sharing is limited to what is necessary for fulfilling the contract.

Data Retention

Personal data is stored only as long as required by legal retention obligations and then deleted unless further consent has been given.

Your Rights

Under the GDPR, you have the right to:

access your stored data
correct inaccurate data
request deletion of data
restrict processing
data portability
object to processing

You also have the right to lodge a complaint with a supervisory authority.

Contact

If you have questions regarding privacy or your personal data, please contact:

Malik Guergouri
Email: info@stoff-studio.de