Custom and personalised orders

I am more than happy to accept custom and personalised orders. Most of my cards/prints can be personalised and there is space to add this information at the time of purchase. The buyer is responsible for ensuring all personalistion and any messages for the inside of cards, are clear, concise and correct at the time of purchase, including the confirmation email. Where relevant you should clearly mark the details eg: Date or birth, University name, baby due date etc. Refunds and exchanges are not available for custom and/or personalised items.

When will I recieve my order

The delivery estimates given by Etsy are for guidance and only and DO NOT take into account increases in seasonal mail, bank holidays or postal delays. UK orders can take anywhere from 2-10 working days to arrive so please bear this in mind when placing an order. Upgrading your shipping to track and trace DOES NOT mean your order is fast tracked. If you need it quickly then please speak to me before placing an order. Customers are responsible for ensuring that their address is correct at the point of purchase. Refunds or replacements will not be issued for incorrect/incomplete addresses.

How will my item be sent

All UK and International orders are sent by standard post. This means there is no tracking information available. If you need it tracked, then there is the option to upgrade at the point of purchase. Greetings Cards - 1st Class for UK orders / Standard International for overseas Art prints - 1st Class for UK orders / Standard International for overseas Quilled decorations - 1st Class signed for UK orders / Standard International for overseas Please be aware that UK 1st Class signed for/Tracked 24 is not a guaranteed service and if you item is urgent then you should select Special Delivery 1pm. Tracked services are Mon-Fri delivery ONLY and do not include Saturday. Once an item leaves my hands then it as the mercy of the postal service.

My order has not arrived

Consumer law allows businesses 30 days to deliver so please allow enough time for for the initial delivery. During busy periods, your order may take longer to reach you. Requests for replacements will only be actioned after an item is considered lost by the postal service and then sent out with the same shipping method selected at the initial time of purchase. Lost packages The postal service does not consider a domestic item lost until after 10 working days from the initial day of posting. For international shipping this is 32 working days. Once this time frame has passed I can issue a refund. Please note that after 100 days, lost items are not eligible for a refund

How do I return an item

Please contact me by email or Etsy converstion. Items need to be returned in an unused condition and in the original packaging. Please obtain proof of posting and use a track and trace service for your protection. I am only obliged to refund the cost of standard shipping rates so if you have paid for tracked and traced, these costs will not be refunded. I will refund you on receipt of returned goods using the same method by which you paid. Refunds and exchanges are not available for custom and/or personalised items.

My item has been returned back to Beehive Design

If your item is returned back to Beehive Design then please contact me directly. The item can be re-shipped but the buyer is required to pay the full cost of shipping again. If you no longer want the item then a full refund will be offered minus the original cost of shipping. Refunds will not be given on personalised items.

Can I change my address

Yes you can change your address, and this can be done right up until it is shipped. Please send me a message with updated details.

My order was sent to an incorrect/old address

Please ensure that your address is correct at the time of purchase. Once an order has been dispatched I am unable to change where it is shipped too. The item(s) can be re-shipped but the buyer is required to purchase the item again.

My order has arrived late

Consumer law allows businesses 30 days to deliver The delivery estimates given by Etsy are for guidance and only and DO NOT take into account increases in seasonal mail, bank holidays or postal delays. Refunds will not be given for late deliveries but you can return your item for a refund at your own cost. Refunds will not be given on late deliveries that are personalised.

If your order is damaged in transit then I will happily replace the item or fully refund you. If your item is damaged when opening, then it will not replaced or refunded.

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NowPrice:AU$5.67

Original Price: AU$7.08

20% off

•

Sale ends in 2 days

* Seller GST included (where applicable). Additional GST may be applied by Etsy at checkout

Mother's Day Card, Floral Tulips Watercolour, Happy Mother's Day Card, Card for Mum

Name: Mother's Day Card, Floral Tulips Watercolour, Happy Mother's Day Card, Card for Mum
Brand: TheBeehiveHandmade
SKU: 1876697023
Price: 5.67 AUD
Availability: InStock
Rating: 4.9 (22525 reviews)

TheBeehiveHandmade

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Star Seller. This seller consistently earned 5-star reviews, dispatched on time, and replied quickly to any messages they received.

Highlights

Designed by TheBeehiveHandmade
Party decor for gatherings and celebrations
Materials: card, ink

FLORAL TULIPS HAPPY MOTHER'S DAY CARD

#THE DESIGN#
☆ Card size is 140mm Square
☆ Printed on 300gsm matt card
☆ Blank inside for your own special message.
☆ Envelopes will be provided and the card will be supplied in a protective cellophane sleeves.

Please note that due to monitor differences the colour on screen may be slightly different to the finished product.

To view more of my card designs follow this link
https://www.etsy.com/uk/shop/TheBeehiveHandmade?ref=hdr_shop_menu&search_query=cards

#CUSTOMISATION#
Please specify your text at the time of purchase

#SHIPPING TIMES#
Please see my policies for estimated shipping times
https://www.etsy.com/uk/shop/TheBeehiveHandmade?ref=condensed_trust_header_title_sold#policies

©Beehive Designs
This is my own design. All rights reserved.

Dispatches within 4 business days
Returns & exchanges not accepted
Dispatched from: United Kingdom

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