What is the text color on the ceramic keepsake boxes and can it be changed?

Our standard keepsake text color is a deep brown/sepia. If you would like a different text color, please let us know. We can change the color for an additional fee. Our ceramic pieces themselves are only available in our standard white or off-white color (shown in the listing) due to the clay and glaze we use.

I need an order faster than your lead time - can you rush it?

We can almost always rush an order if you need it quickly. If you need an item for an upcoming event, please add the date you need it by in the order notes of your cart or in a message before or after purchase. Upgraded shipping for faster delivery is available at checkout for most products. Both lead time and shipping time need to be considered when estimating arrival times.

Do I need to request a custom order if I want to personalize or change the text?

You do not need to request a custom order if you are only personalizing or making slight modifications to the text. You can add your custom text to the notes to seller section when you check out.

Can you send a proof for my item?

Since our items are made by hand, we are only able to send a digital proof of the provided text. If you would like a proof or to confirm your text, please include that request in your order notes or send us a message.

Can I send my order directly to the gift recipient with a gift note?

Yes! We can mail a gift directly to the recipient. Please include the recipient's address in the shipping section and add the gift note to the 'notes to seller' section. We also won't include any pricing information.

Are your ceramic items dishwasher safe, lead-free, microwavable, and food safe?

All our glaze and clay is non-toxic, lead-free and food safe. We recommend gently hand washing any items with a soft cloth and mild soap. We do not recommend placing our items in the dishwasher or microwave.

Do you check my custom text for spelling and grammatical errors?

No, we are not able to proof read each order. Please CHECK ALL SPELLING AND GRAMMAR, we are not responsible for those errors (including spell check errors). Please double check your text before and after the order is submitted. We will use the exact text that is provided to us. Once your order is received, you will receive an order confirmation by email. We will contact you with any questions.

Can you send a photo of my item before it is shipped?

Since all our items go straight from the kiln to the shipping department, we are unable to send a photo, but we will add the text exactly as it is written in the order notes. Please contact us if you have any concerns about your order.

International packages:

Please provide us with a phone number that can be reached in the event that Customs or the final mile carrier needs to contact you. Standard international shipping can take 14-21 business days or more. Upgraded international shipping is faster than standard and transit time depends on location. There may be additional fees due upon receipt for international parcels. We do not know if or when a package will be charged or taxed, and we are not legally authorized to assess or collect VAT, duty or other import taxes on behalf of the destination country. All duties, VATs, or other taxes to be collected at the time of delivery will be arranged between the recipient and the delivering postal entity.

My item arrived damaged - can I receive a replacement?

Yes! You MUST open your order and let us know if there is any damage within 7 days of receiving it. Please send a photo of the broken item, the box it arrived in and the shipping label on top of the box.

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Low in stock, only 3 left

Price:€113,88

VAT included (where applicable), plus shipping

Sympathy Gift Box, Personalized Memorial Candle, Loss Gift, Remembrance Gift, Bereavement Gift, Angel Ornament, Memorial Gift Box, Susabella

Name: Sympathy Gift Box, Personalized Memorial Candle, Loss Gift, Remembrance Gift, Bereavement Gift, Angel Ornament, Memorial Gift Box, Susabella
Brand: Susabellas
SKU: 1885315293
Price: 113.88 EUR
Availability: InStock
Rating: 5.0 (1 reviews)

Susabellas

Personalization

Please enter personalization. Inside rim of the candle votive accommodates 2 lines of text (up to 24 characters on each line). The name on the angel ornament can be up to 12 characters.
For example:
Candle votive: Henry, 1938-2019
Angel ornament: Zachary

0/256

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Made by Susabellas
Party decor for gatherings and celebrations
Materials: Ceramic, Glaze, Wood, Candles, Love

A Gentle Light in Times of Sorrow: The Comfort & Remembrance Gift Box
Words often fall short when grief casts a shadow. Offer a tangible expression of your love and support with our thoughtfully curated Comfort & Remembrance Gift Box.

We understand the delicate nature of loss, and this collection is designed to provide a gentle touch of solace during a difficult time. Each item has been carefully chosen to offer comfort, remembrance, and a sense of enduring connection.

Inside this beautifully packaged box, you'll find:

A Personalized Ceramic Heart Candle Votive: This exquisite votive, personalized with your loved one's name (and optional birth/death years on the inner rim), serves as a lasting reminder of their light. As the soft glow of the candle flickers, it symbolizes the enduring presence of their spirit. "There are those who continue to light up the world long after they have gone." This heartfelt message is a constant reminder of their impact. The heart candle holder measures 4" Dia. x 3 ¾" H. See details: https://www.etsy.com/fi-en/listing/1067008706/sympathy-gift-memorial-heart-candle

Two 2" Candles: Perfectly sized to fit the votive, these candles provide immediate comfort and warmth.

White Apothecary Matches: Simple, elegant, and ready to light a moment of reflection.

"Heaven in our Home" Wood Block from Rustic Marlin: This 6"x6"x2" wooden sign provides a tangible reminder that their loved one's spirit remains present. Its rustic charm adds a touch of warmth and sincerity to any space.

A Personalized Angel Sympathy Christmas Ornament: This delicate angel ornament, personalized with your loved one's name, offers a beautiful way to honor their memory, especially during the holiday season. It's a gentle reminder that they are forever held close in our hearts. The angel measures approximately 1¼" L x 2¾" W x 3¾" H. Text reads "In Loving Memory" with the option to add a name below (up to 12 characters). See details: https://www.etsy.com/fi-en/listing/714809018/personalized-angel-ornament-sympathy

A Personalized Gift Card: Share your heartfelt condolences with a custom message. We'll print your words, offering a personal touch that speaks directly to the recipient's heart.

More than just a gift, this box is a gesture of empathy and understanding. It's a way to say, "I'm here for you," when words are difficult to find.

Personalization:
- The ceramic heart candle votive and angel ornament are personalized with the name of the deceased.
- You have the option to add birth and death years to the inside rim of the candle votive, creating an even more personal tribute.
- We will include your personalized gift note.

To add a gift note, "Mark order as a gift" once your item is in the cart. After you click "Proceed to Checkout", you will be given the option to add a gift message with your order.

Send a beacon of hope and remembrance. Let this Comfort & Remembrance Gift Box be a gentle embrace during their time of grief.

Order today to get by Jul 30-Aug 17
Returns & exchanges not accepted
Heads up: this item may be subject to new EU custom fees.
Cost to ship: €24,09
Ships from: United States

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