Your item will ship within the specified "ready to ship in" time frame noted in the "Shipping & Policies" tab in each product listing. This time frame reflects the processing time to prepare, package, and ship your order. It does not include the time in transit once an order is shipped. USPS shipping time frames should be added to these "ready to ship in" estimates for an overall turnaround time, which estimates the latest date you could receive your order. As a rule of thumb, if shipping is less than $5 it will ship USPS First Class Mail (transit time estimated at 2-5 days). Shipping prices above $5 will ship USPS Priority Mail (transit time is a more consistent 2-3 days).

Yes! Most of our listings include upgraded shipping options, which can be found in a drop down menu with the item's pricing after you add the item to your cart. If you do not see a shipping upgrades drop down menu for your item, please reach out to us for upgraded postage pricing and a custom listing for your request.

The "note to seller" box can be found after you've added the item to your cart. If you're purchasing on a desktop, you will see a text box below the item photo. If you're purchasing through the app, you will see an opening above the item total. If you miss this during checkout, please message us after purchasing. If you have any questions about personalizing your item, please don't hesitate to ask those prior to submitting your order.

We love to create custom orders! Feel free to message us with your request. Please note, during peak shopping seasons, we may not be able to accommodate custom orders, so we appreciate you planning ahead with your custom requests.

You can add any text you want to your ornament at an additional cost. A drop-down menu is often included in our listings for this option, but if that is not available, message us! We design the back of each ornament to match the font and style of the front, but the text itself is fully customizable. Keep in mind the more text provided, the smaller it may be for spacing purposes.

We don't offer any additional gift wrapping other than our normal packaging method. We package our ornaments in a cloth bag with a Christmas design and ship inside a basic kraft bubble mailer. We are happy to add a short handwritten note as well to let the recipient know who is sending their gift (just include that message in the "note to seller" box at checkout). We also won't include a receipt or packing slip since it's a gift.