Custom and personalised orders are non-refundable. Please contact me, before you place an order for a custom or personalised order. Any additional information required to complete your order, will need to be entered in the 'Note to Seller' box on the checkout page.

The sizes given in the description of each item, is an approximate estimate of the size, of the average person or child.

Please remove any jewellery before showering, bathing or applying perfume etc.

All items will arrive gift wrapped with tissue paper and placed in an organza bag or gift boxed, ready for giving. Items are then sent in a padded mailer envelope.

You can receive 10% off your first purchase when you join my exclusive VIP club. In my club, you will be the first to know about discounts, sneak peeks, e.t.c. It's easy to become a member, all you have to do is sign up to my list, by pasting this link into your browser, http://bit.ly/2z6Eu3g
Or

Please contact me before you return an order. Also please make sure you mark it 'Return' on the outside of the package.

Please bear in mind that the actual item may slightly differ in terms of colour, due to the lighting during photo shooting or the display of the computer

It is the customer's responsibility to ensure that the address given is correct.

Please note that if returning for further purchases, there may be a slight colour difference in shades , these are unavoidable batch differences. Glass pearl beads colour also can vary in appearance, although a best match is always aimed for always.

If you live in the UK, your order will be sent via Royal Mail Signed for service, My turnaround time at the moment is up to 1 week. If you need an order urgently, can you please contact be before you place your order and I will see if I can accommodate you.