Fresh water pearl care instructions:

1. Wipe with a very soft cloth, or microfiber jewelry cloth, either damp or dry, to remove any skin oils or dirt. A drop of olive oil on the cloth can be used to help maintain the luster.

2. If damp, lay them on a soft cloth to dry before storing.

3. Avoid using cleansers, detergents, brushes and ultrasound cleaners. Warm water and soap is fine.

4. When not wearing, store in a cool and dark place if possible. It's best to store pearls on silk or very soft cloth, separately from other jewelries.

Enjoy your beautiful pearl jewelry!

Each item (set) will come to you beautifully gift boxed and wrapped with ribbons of your choice, ready for gift giving! I have many ribbon colors available. If you prefer specific ribbon color(s) on the gift boxes, please leave a note at check out, or send me a message.

All message cards, gift boxes, ribbon bows, and gift wrapping are free of charge.

International delivery typically takes 2-3 weeks, while it can take up to 8 weeks as the package goes through customs. Once the package leaves USA, we can't track where the package is, but most of the time it is held in the custom and is in transition to you.

International customer is responsible for any applicable custom fees, as we can't predict what and which fee, if any, will be applied.

Custom fee is not part of the shipping postage, the fee is not applied until the package reaches the destined country.

We promise Satisfaction guaranteed for every purchase you've made.

Returns will be accepted within 14 days of your receipt of your items.

*There will be 15% restocking fees applied upon return or exchange, for the time spent in making and packing your items.

https://www.etsy.com/shop/Pearlland88#policies

*Engraved items are non-returnable, due to the personal nature of the item.

Shipping and handling costs are not refundable. Customer pays for return shipping fee. Refund will be given back to your original payment method.

If you have issues with your order, please contact the seller first. We are here to help.

Items must be in their original conditions for refund.

Thank you!

USPS first class package mails: 2-5 business days delivery time.
USPS priority package mails: 2-3 business days delivery time.
USPS express mails: 1-2 business days delivery time.

*We will ship your items in 1-3 business days after you place the order.

*Large quantity order and custom orders might take longer time time to make (2-5 business days), please let us know if you need your items in rush.

*Jewelry engravings take 3-5 business days to process.

*Priority mail takes 1-2 business days to ship (insurance included).

*If you need your items in rush, please let us know.

Sterling silver is made of 92.5% silver and 7.5% other metal (mostly copper). Sterling silver jewelry can get tarnished over time when in contact with salt and sulfur in the air. If your sterling silver items get tarnished, the most common and easy way is to use anti-tarnish cloth or silky cloth to wipe the tarnish off to re-shine them again.

To prevent sterling silver from getting tarnished, try best to stay away from solutions and chemicals. Also try not to shower with sterling silver jewelry, as this can fasten the tarnish process.

Sterling silver is a precious metal and with proper care, you can enjoy them for a long time.

We offer a variety of 14K gold filled items. 14K gold filled has layers of gold over brass core, and it has much more gold content than gold plated jewelry. 14K gold filled has 5% gold of 14K solid gold.

14K gold filled is generally considered as a durable piece and can last for many years. However when in contact with the wrong chemicals, the gold can get darken over time.

We suggest not to wear 14K gold filled jewelry in hot tubs, shower, or pools, also avoid using sprays, perfumes, and body lotions directly on them. Avoid constant scratch or rubbing, and try not to sleep with them. You can clean them gently with a soft cloth to wipe away dirt or body oils on them.

With proper care, they can be a cheaper alternative to solid gold!

14K solid gold has 58.3% pure gold content, they are considered heirloom pieces and can be cherished for generations to come. However, they are not 100% gold, we still suggest that you try to minimize exposure to cleaning agents, beauty products, water and chemicals.

You can also clean the 14K gold jewelry with a dip of detergent free soap and warm water, and dry them on soft cloth or paper towel. Also store them in dry place if possible. They are relatively expensive pieces but they are valuable.

Besides precious metal products, we also offer gold plated items. With proper care, you can also enjoy these beautiful jewelries for a long time. Gold plated is a layer of gold electroplated over base metal.

1. Put on gold plated earrings after you’ve applied your perfume. Don't spray perfume on them
2. Put on your plated jewelry after you have applied lotion or put on makeup.
3. Don’t swim or shower in your plated jewelry.
4. You also might want to remove your plated jewelry before changing junior’s diaper.
5. Clean your plated jewelry gently.
6. Wash your hands if possible before putting on or taking off plated jewelry.
7. Store your plated jewelry in separate pouch or on soft cloth, preferably in dark place, away from other jewelries

Small jewelry may present a choking hazard. We recommend children under three (3) years of age be supervised at all times while wearing our jewelry. Never leave a child under the age of three unattended while wearing any jewelry product.