If the merchandise is defective or there were shipping errors, you may return the product for a full refund or exchange within 15 days.

If you need to return for any other reason, please contact us first for approval. You would not be refunded any shipping costs*, and there is a restocking fee of 15%. Any product that has been damaged by the buyer will not be refunded. *If the item had free shipping, we will still deduct the cost that we paid to ship the item to you.

**ALL ITEMS MUST BE IN ORIGINAL PACKAGING

Returns will be refunded after items are received and inspected.

**Any mylar that is returned opened cannot be refunded as we cannot resell it.**
You have up to 15 days for any returns or exchanges.
After that time, ALL SALES ARE FINAL

EXCHANGES:
We will exchange your purchase for any other items you need. Please contact us to make arrangements. Once we receive the items back from you, we can then ship out your new product. You will be responsible for all shipping costs and any additional product costs over the exchanged amount.

When returning/exchanging items please include the following information to expedite the exchange:

Etsy user name
Name
Date of purchase
email address
phone number
Shipping address
Instructions on whether Returning or Exchanging
If Returning: please include reason for returning
If Exchanging: please include list of items and quantities you need
Copies of any correspondence related to the refund/exchange

Any time you are sending back a machine or graphic punch, it is in your best interest to insure the shipment. Please also send us the tracking number so we can be on the lookout for the package. If we do not receive the package, we cannot issue a refund.

Our address:
Button Boy
3060 E. Post Rd #150A,
Las Vegas, NV 89120