SHIPPING SCHEDULE:

♤I will dispatch all goods within 3-5 working days ( Europe time: Monday to Friday ) after payment is cleared.
( except for original works and commissioned works)
Once shipped, the following delivery times will apply:

( Mailing service only )
orders within Germany : 2-4 days
orders to the USA : 8-15 days
orders to U.K. & Europe : 5-8 days
orders to Asia, Australia & New Zealand : 8-15 days

! For DHL Parcel service which requires extra more days than mailing service above

! Please note that delivery time may take longer in Christmas, New Year, Valentine's Day, Easter, Pentecost, Thanks giving seasons.

♤ If you need your order as soon as possible - please send me a note. The cost of express service is varied in different postal zones. For original works, please send me a note. Please send me an additional note with contact number too for the express service..

SHIPPING METHOD:

♤ I use German Deutsche Post mail for orders within Germany and Air Mail for the rest of the world. I don't use tracking / registered mail service for A4 prints to keep the postage costs reasonable except for original art works.
For A3 size I ship with tracking service.
You can naturally choose the upgrade for registered mail with tracking service for A4 prints.

♤For bigger format works, I use German Deutsche Post's DHL Parcel service with insurance and tracking service which requires buyer's contact / telephone number for more secure delivery.

♤Original art works are all shipped with DHL tracking.

PACKAGING:

♤Small prints ( A4 8.5"x11") and Large prints (A3 13"x17" size) in a quality cellophane sleeve and shipped with hard backed packing.

♤Original art works ( in 70x90cm) are shipped shipped with hard catoon packing.

CUSTOMS:

♤Please understand that if there happen to be any applicable custom fees or duties, the buyer is responsible for them. 



YOUR ADDRESS:

♤ I will always send goods to the address you provided in the Etsy checkout if you don't tell me otherwise.
Please send me a note if you want them delivered somewhere else.

♤I'm happy to work with commissioned orders and projects and also wholesale or consignment orders.

♤A note on art works :
All original Neo-Japonism art works and all original calligraphy works are painted and done by me. All poems are purely original.

♤A note on Giclee art prints :
All my art prints are high quality Giclee print.
I always use the professional DIA print image because it is simply better quality as Fine Art prints. My original art works are all photographed by my trusted professional photographer as soon as I finish with a new collection.
And I have to note that I do not do any extra Photoshop job in order to change the data.

♤A note on Colour!
Please keep in mind that the previews of my art that you see in my shop would probably appear slightly different in colour according to your monitor and its set-up. And they are certainly much brighter and livelier on print. I take my time and a pleasure in assuring beautiful colours in every art print. 
More beautiful in real life!

♤For customers via exhibitions, art fairs and galleries.
Fine art prints ( in 8.5"x11" ) of most of my Neo-Japonism art works are available on request. ( $38.00-$68.00)
If you are interested – please send me a mail and I will happily make a special listing for you on my shop.

♤Reminder of ©
Artwork is protected by copyright. All images displayed are property of Rie Takeda. The sale of original artwork does not include the sale of copyright. All rights reserved.