We try to make our instructions as straightforward as we can, but don't hesitate to reach out if you have questions.

We will contact you if we have questions regrading your order, so please keep an eye on your messages once you place an order!

We try to be as speedy as possible with production, without affecting the quality of our products. If you need an item quicker than predicted, please reach out before placing your order so we can let you know if it is doable and/or provide you with faster shipping options!

If you order more than one custom/personalized item at a time, production will take time, so please be patient!

If you have an item in mind, but don't see it in your shop, reach out, as we are open to custom orders!

Before ordering, please verify the size that you will need!

For rings, we recommend stopping by a local jeweler to have your finger size to ensure you're getting the right size! Keep in mind that right and left hands may differ in finger size.

For bracelets, please measure your wrist and then order the appropriate size bracelet. For example, if your wrist is 7 inches around, a 7 inch bracelet would not fit.

For all of our items, we list dimensions and size options, so please pay close attention to our listing details to ensure the item is the size you expect!

Remember that if handled with care, silver jewelry can last a lifetime without breakage/tarnishing. It's worst enemy is chlorine. Keep jewelry away from household chemicals as they can weaken your jewelry and damage the finish. Silver can lose its luster over time if repeatedly exposed to moisture, perspiration, body chemicals or makeup. Clean jewelry regularly to remove these substances. Use a cleaning solution of lukewarm water/mild soap. After cleaning and rinsing, dry and polish jewelry with a chamois or soft cloth to avoid scratches and to bring out its shine. Always store your jewelry in a jewelry box.

Care for dog tags as you would any fine jewelry. Do not expose to chemicals. Remove before showering or doing strenuous activities.

We do offer gift wrapping at an extra charge!

Our jewelry comes in it's own small box.

Every item we send is packaged carefully and precisely, by hand, to ensure it's protection during transit.