Average production time is 7-10 business days. (Orders with Fingerprints and Pave stone may take up to 3 weeks).
If you'd like to have your order faster or by a specific date, please send us a message.

Yes! Please select 'Rush Order + Express Shipping' at check out and include the desired delivery date in notes. Our team will reach out to you and confirm if your request is possible to do.

Put your order details in Personalization Box or Note box at check out. If you need to upload a picture, you can attach the picture to a message and send to us after you submit your order.

Yes definitely. Just message us the names and the font you're interested in. We will send you a preview so you can see how it looks like before you decide to place an order.

All products are made of Sterling Silver 925. Gold and Rose Gold jewelry are 18K Gold Vermeil or Rose Gold Vermeil.
* Vermeil is made of thick 18k gold or rose gold layered on .925 sterling silver. Vermeil is nickel-free and perfect for people with metal allergies.
* Solid gold is not yet available at the moment.

It won't tarnish if you take care of it correctly. This includes wearing often or when not wearing, clean it gently with a soft cloth or jewelry cleaning cloth and store in cool dry place. For gold color, you will need to take it off when showering or using beauty products and perfumes for it to last longer.
Further information about care instruction, please read Privacy policy and FAQs from our homepage: https://etsy.me/3cYK5fD

Necklace/bracelet is adjustable. A 16"-18" necklace can be worn at 16", 17" or 18" length. A 6"-6.75" bracelet can be worn at 6" or 6.75" length.
*To request no extension or different necklace/bracelet length, please put in notes at check out.

Measure around your wrist and add 0.5” - 1” (chain bracelets) or 1”- 2” (cuff bracelets).
Cuff bracelets are not adjustable. We recommend ordering a half size up to avoid opening the bracelet too wide while putting it on, which may cause damage to the bracelet.

We make rings in standard US ring sizes. Please go to www.ringsizes.co for the full size chart.
► To determine your ring size, you can measure the inside diameter of your current ring using a Digital Ruler and then compare the measurement to this size chart.
► If you're unsure what your size is, we recommend getting a ring sizer to get the correct ring size. Ring sizer can be purchased here: https://etsy.me/2Xv6BWD

- Remove your jewelry when you shower, bathe or engage in heavy exercise, particularly when swimming in the sea or a chlorinated swimming pool.
- Avoid spraying perfume, applying creams or any other liquids directly onto your jewelry.
- Keep your jewelry away from extreme temperatures, humidity or sunlight.
- Avoid wearing your jewelry when using bleach, cleaning products and other chemicals.
- Put your jewelry last when dressing and first when undressing. Avoid hard contact which could cause scratches, chips and other damages.
- Use a soft, lint free cloth to keep your jewelry looking shiny.
- Store jewelry individually in a pouch or soft lined box in a dark, cool and dry place.