Seen on The Vampire Diaries Worn by Elena Gilbert Handmade Agate Earrings Hematite Red Crystals Sterling Silver TVD Jewelry Elena Earrings

Most orders will ship within five (5) business days. We do not normally ship over the weekend but make every effort to get items out to the post on Saturday mornings.

We are based near Boston, MA, USA and our shipping timing and business hours are based on US Eastern Time zone (GMT-5).

Expedited Shipping
If you need your items quickly please let us know and we can arrange faster delivery. It is best to contact us prior to placing your order to ensure we can meet your timing expectations.
Expedited Shipping charges will be determined based on timing needs and your location. Please make a note in the "notes to seller" field and we will reply with the additional shipping charges and then request additional charges to your PayPal account.

Gift Packaging
All items are shipped in a lovely gift bag and safely packaged for transit. If your item is a gift, please let us know and we will be more than happy to include a personal note and extra special wrapping to reflect your sentiments.

US & Canadian Customers
All items shipped within the US and Canada are delivered via First Class US Mail (USPS) with tracking.
A confirmation email and tracking number will be sent to you via your Etsy contact information when the item leaves our shop.
*If you have had difficulty with the USPS in your area please contact me so we can work out an alternative method of delivery.

International Customers
International orders will ship via USPS Priority Mail. We can determine when the item has arrived internationally but have no insight into movement outside the US.

A confirmation email and tracking number will be sent to you via your Etsy contact information when the item leaves our shop. Please keep in mind that international delivery although it is priority can still encounter delays. At times delivery has taken up to two weeks during holidays and due to unanticipated customs/security delays.

Customs fees and/or Duties are taxes imposed on international purchases by your government; as such you are legally responsible for paying any customs fees or duties on your imported purchase. It is a US federal offense for me to falsify purchase amounts on customs forms.

Please keep in mind that customs fees vary greatly from country to country and fees are not applied until the item reaches the destination country. We are unable to predict what fees, if any, will be applied. Again, the sellers cannot be held responsible for unexpected customs fees or taxes.

Fees such as VAT, handling fees, customs charges are imposed after your purchase from your local government and not related to our shop or any lack of paid postage on our end. Paid postage through our shop simply ensures that your items will ship from the United States to your local address.

We strongly encourage all buyers to familiarize themselves with their country's customs regulations before making international purchases.

If any issues arise after the shipment has left the United States, I will do my best to help solve the problem with you, however issues are often to be resolved directly with your local customs office; our tracking ability ends once the package leaves the United States.

Package Delayed, Lost or Damaged?
Unfortunately, SariBlue® is not responsible for any delays, losses or damages caused as a result of shipping. I have no control over the postal services and therefore, cannot guarantee arrival dates or give credit for delays in shipping. If your order does not arrive within 30 days, I can place a claim with USPS for a lost parcel. Under USPS regulations, this is the earliest I can file a claim. It can take an additional 30 days for the USPS to investigate.

Shipping Insurance
Insurance for your package is not automatically provided for damage. If you wish to insure your package for damage during shipping please make mention of this during check-out and I can send a direct invoice to your PayPal.

Check Your Address
Please be very careful when entering your mailing address into the address fields. Your mailing address in the shop check out and PayPal should match. We will mail your package to the address provided through Etsy, however if the address does not match your PayPal account this means your purchase is not a verified purchase or address.

It is your responsibility to ensure the ship to address that appears is confirmed and accurate. Please review the “Ship to” field carefully during check out.

I adore custom design work and am very happy to create something for you. If you like the SariBlue® style and have something specific in mind please contact me. I will be delighted to work on a color pattern, size or design just for you.

I require a $25 non-refundable deposit that will be applied toward the cost of the piece we come up with.

Custom work is not exchangeable.

CUSTOM DESIGNS
Are not eligible for exchange or refunds. We will spend a good amount of time developing your unique one of a kind piece. Pictures will provided prior to shipment. Remember sizing is critical for bracelets and is the responsibility of the buyer. Advice and help will be provided to make sure your design is what you have in mind.

I have made group designs/gifts for: family members, teams, VIPs, and employees. We can design gift sets based on colors or meanings behind the Evil Eye that best suit the occasion.

Please contact me at sari [!at] sariblue.com

Thank you very much for your support and we hope you enjoy wearing your jewelry :)
Sari