Most of our listings have size options. Take a look at the banner on the right side under the listing title and you'll see additional options from a drop down menu where you can select quantity, size and/or colors. Some listings will have the dimensions listed in each item's description. If you are shopping from a mobile phone, you will likely need to scroll down under the listing photo and click "item details" to expand the full listings on the mobile app.
You can find the color chart for each listing in the row of photos. These are located either under or beside each main listing photo, again, depending on what type of device you are viewing from.
Our vinyl decals works best when applied to a smooth surface including walls, metal, finished wood, mirrors, tile, glass and plastic.
It will not stick to rough, textured surfaces (bumpy, grainy, patterned), VOC free/Low VOC paint or paints containing Teflon.
If you're not sure the decal will stick to your desired surface you can receive a sample decal free of charge. Just send me your name, mailing address and the colors you are interested in sampling.
Testing your walls by using our sample decal is highly recommended and it's free to do. This ensures buyer confidence in terms of adhesion and color. We cannot be responsible for decals that do not stick, application error or wrong color choice after you place your order.
All comments, special instructions and personalization info is to be typed in the "note to Ice Cream Vinyl" box that appears after you click the "checkout" button. This is also where you list desired initials, names and monograms (enter monogram exactly as you want it from left to right).
Due to the nature of our customized and made to order products, we are not able to accept returns or exchanges. Customized orders include initials, names, sizes, colors, fonts selected and anything else that make your order unique and especially for you!
You can remove the decal...no problem. However, it is not reusable.
We use Oracal 631 brand for the vinyl decals. This is the highest quality indoor vinyl on the market. It is a water-based adhesive, meaning it removes easily by simply peeling it back off the wall/surface very SLOWLY and does not leave any glue or residue. The heat of a hair dryer on low just beforehand will soften the vinyl for easier removal.
Our vinyl decals are die-cut, meaning they are cut to the shape of the design. Therefore, once removed the decals cannot be reused or
re-positioned. They are a one-time-use only.
There are times you may not see any shipping updates other than the date it was shipped. Your order may be in “shipped” status for a few days. Unfortunately, we cannot control this part of process.
Your delivery date depends on the conditions and circumstances of the post office. It could be anywhere from weather, volume, furloughs, human error, work ethic, you get the picture.
Tracking is not always accurate and there can be delays with scanning in real time. Domestic orders can take 2-3 full weeks to deliver, though this is rare. Therefore, we cannot send replacements or consider a package "lost" until 10 full business days have passed since shipping. Business days are Mon-Fri, and do not include weekends/holidays.
Vinyl wall decals may not stick to:
1. "Eco-friendly" paints such as low-VOC or no-VOC
2. Paints with stain blockers
3. Mildew resistant paint
4. Textured walls (grainy or sandy feel to it)
5. Surface/wall that has residue on it
Vinyl walls decals work best on painted walls that have been allowed to cure for at least three weeks. I highly recommend applying wall decal to smooth, semi-gloss or gloss enamel paint. If possible, avoid matte finish latex paints and paints that contain anti-graffiti agents or stain blockers. Vinyl rarely sticks to the new "eco-friendly" (low/zero/no VOC) paint.
Absolutely! If you see a design or quote you like but it just won't fit your space you can cut the words apart and arrange them just about any way you like.