Priority mail.
Tracking numbers for all parcels.
Delivery to:
Europe: 2-3 weeks,
USA: 3-4 weeks,
Canada, Australia, New Zealand and Oceania: 4-6 weeks,
Latin America and the Caribbean: 4-6 weeks.

Express shipping is available. Please contact me if you would like to opt to fast DHL Express shipping (delivery in 3-5 business days).
Delivery terms are indicative, the seller is not responsible for changing the delivery terms of delivery companies.

I always ship via registered mail to make my customers sure I have shipped their orders. When package is delivered to my post office and is tracked there, I cannot hold any responsibility for its way, especially if it left Lithuanian territory.

International shipping usually takes up to 3-4 weeks but sometimes it may take a bit longer. I'm not responsible for delays due to customs.
Holidays shipping takes even longer.

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Custom orders are non-refundable.
In the case of a return or exchange, all shipping costs are non-refundable and are the responsibility of the buyer. Any costs (shipping costs, customs fees, etc.) incurred for returning items must be paid by the person returning the items.
I am not responsible for items lost during shipping. I do not reimburse for lost packages. If you would like shipping insurance, you must contact me prior to purchasing your item.

Second Shipping
In case the package returns to seller as undeliverable or unclaimed (not full or incorrect information was given, such as wrong or not full address, no phone number for the expedited shipping, etc.), a second shipping charge will apply. If a customer refuses to pay for the second shipping, the order will be canceled, and 70% refund for the item will be provided for the customer. Seller reserves the right to retain the value of the materials used in production (at least 30% of the item value). Shipping cost for the first shipping will not be returned. If the item was shipped with free shipping option - shipping expenses will be deducted from the value of item. No refund for custom made / made to order items.
I issue a refund when I receive the parcel back, or post office confirms, that the parcel is lost.

This privacy policy explains how we collect personal information, and what we do with it. Please read this policy carefully. By purchasing from www.etsy.com/shop/rplinen you consent to us using your personal information in the ways described below. Without your consent to use your information in the ways set out in this policy, we will not be able to fulfill your order.

Your information: To fulfill your order, we will receive certain information (which you gave Etsy to provide to us), such as your name, email address, postal address, payment information and the details of the product that you are ordering. You may provide us with additional personal information (for a custom order, for example), if you contact us directly.
We will use this information:
1) To fulfill your order
First and foremost, we need to use and process your information to mail you the goods you ordered.
2) To contact you
We may use your contact details to communicate with you about your order, both before and after we send you goods, or for promotional messages about offers you might be interested in. You can opt-out of promotional messages at any time, by contacting us at r.pajadiene@gmail.com or by using the unsubscribe tool linked in any promotional emails.
3) For legal reasons
We may keep records of past orders in order to calculate taxes payable, file tax returns and track shipping.
We’ll only keep your personal data as long as is necessary to fulfill these purposes.

Keeping your information private and secure:
We will only share your information for very limited reasons and circumstances, as follows:
1) If you agree
2) With our service providers (including our delivery companies, payment processors).
3) With Etsy
4) For legal reasons (including in the event of a dispute, or if we have a good faith belief that applicable law requires that we share the info with a third party)
Your rights:
If you are based in the EU, you’re granted certain rights under data protection law. These include the right to access, and in certain circumstances to correct and delete, your personal information. If you have any questions about these rights please contact us at r.pajadiene@gmail.com

Ramune Pajadiene, www.etsy.com/shop/rplinen