Buyers are responsible for verifying the address on file before they place the order. We will ship the items to the exact address listed. If the package is returned to sender due to an invalid or incomplete address the buyer will be responsible for the cost of shipping.

All bulk discounts now show up automatically in your shopping cart. Easy peasy!
And if you need a large quantity of a particular item, call us at 817-952-3404 to request a custom quote.

We love custom and personalized orders! We laser engrave on wood, acrylic, stainless steel, etc. And any of our laser wood and acrylic items can be resized upon request (additional charges may apply). Convo for details.

None of our products are intended to be used for children.
As with ALL costume jewelry, treat your beads, charms, and findings gently. Don't expose to pools, oceans, or other water sources. Keep away from cosmetics, lotions, perfumes, excessive sweating, etc.

Place your order by 2pm (Central Time, Monday through Friday) and we will ship the same day (custom and laser items take a couple of days longer).

Flat rate shipping on ALL orders! So fill your cart with as much as you want for one low shipping price.

We ship pretty much anywhere in the world.

Shipping upgrades are available as you check out (USA only).

We process orders fast! So we aren't able to cancel your order after you check out. And we can't combine your orders after you check out. If you want flat rate shipping, just check out with ALL items at one time. Multiple orders will be charged multiple shipping fees and will be shipped separately.

Feel free to call us for questions - we love the personal touch!

817-952-3404, usually answered 8 am to 4 pm Central Time, Monday through Friday.

DarbyD@smartpartscrafts.com

Our mailing address:

Smart Parts Crafts
521 W Bedford Euless Rd
Hurst TX 76053

Yes, if you return whole, unopened, unused packages within 14 days after receipt. We cannot accept partially used products or partial bags returned. For example, if you order a bag of 10 horseshoe charms (1 lot), you must return all 10 charms. We cannot accept less than a complete package.

SmartParts sends a tracking number with every shipment directly to your email that's listed on your Etsy invoice. Please check this link first. Then contact your local post office. Then call us if you still have a problem finding your package. 817-952-3404

Your package is in a sort center locally. Please follow the tracking assigned by USPS on your email. It's usually accurate. Most domestic packages take 1-5 business days for delivery. Please contact us if your package has not arrived in 14 business days and we can suggest a few ideas to help you remedy the situation.

First ask everyone in your household. If not, check your front door, neighbors, apartment offices, then your mailman/post office.

Yes, you might have a 1-2 hour window to change address (sometimes less). Must call us directly (817) 952-3404 asap.

Convos will not be seen in time to make an address change! We have a tight deadline for mail pickup so all orders can go out the same day.

Be sure to update your Etsy account at the same time to avoid future problems.

If you're too late, your package will be shipped as ordered (as we have no way to know if addresses are in error). You can either wait for its return and pay to reship or reorder again with the correct address and we'll refund on the other's return.