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Pet Memorial Keepsake Box, Pet Keepsake Box, Pet Urn, Personalized Keepsake Box, Memorial Box, Custom Pet Photo, Animal Box

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Description

{Please read my Shop Announcement for current Processing Time}

Losing your pet is difficult and painful. They are irreplaceable but you will always have the fond memories. All custom boxes you see in my shop are focused on the celebration of your pet's life and on the fond memories you'll like to retain. Each is uniquely and artfully assembled together with your personalized quotes or words and photo(s).

For more examples, visit: https://www.etsy.com/shop/HelensArtCreations?section_id=13919906&ref=shopsection_leftnav_3

** A lot of time is spent on photo editing and enhancement in order to bring out the best quality and layout possible for each box. Therefore, to process your order expediently, please provide quality pictures with high resolution, and preferably without filters.

** Copyright of Helen McCall | Helen's Art Creations
****************************************************************
~~~~~ WHAT YOU GET ~~~~~
. 100% Real Wood
. Pet's name (and timeline) will be digitally added onto photo
. Generic paw prints are engraved onto the box (optional)
. Actual paw print can be added at additional fee ranging between $10.00 to $35.00
. The top interior has paw prints background with your choice of words added
. The bottom is lined with matching color felt
. Add a quote to box exterior (wraps from left to front to right sides of box) - less than 14 words
. Add a quote to box interior of top lid - Limit to 15 words. Poem can be added for bigger box sizes at additional cost.
. Entire box is sealed with non-yellowing protective finish & UV Protection
. Quality and Original Handiwork
. Priority Shipping
Note:
** Price will vary if there are more artwork required.
** All customized boxes will be used as a sample of my work.
*******************************************************************
~~~~ Order Process ~~~~
Note: Custom Work Only Begins After The Order Process Is Completed

1) Provide me your custom details/preferences via Etsy Conversation

2) Send me the pictures and words you would like to include. Pictures will possibly be edited for color enhancement only but remain true to original.

4) Choose color tone of picture - Original Colors / Sepia
(Note: If you need photo editing, there will be a Photo Edit Fee between $10.00 to $50.00)

5) Once communication is CLEAR and we are AGREED - Complete Check Out using existing listings
* Make sure your address on Etsy is accurate.

6) After I receive your order, I will follow up with a message detailing what you can expect from me during the process + the specific timeline for submission of proofs for your review

Thank you for visiting my shop!
{Please read my Shop Announcement for current Processing Time}

Losing your pet is difficult and painful. They are irreplaceable but you will always have the fond memories. All custom boxes you see in my shop are focused on the celebration of your pet's life and on the fond memories you'll like to retain. Each is uniquely and artfully assembled together with your personalized quotes or words and photo(s).

For more examples, visit: https://www.etsy.com/shop/HelensArtCreations?section_id=13919906&ref=shopsection_leftnav_3

** A lot of time is spent on photo editing and enhancement in order to bring out the best quality and layout possible for each box. Therefore, to process your order expediently, please provide quality pictures with high resolution, and preferably without filters.

** Copyright of Helen McCall | Helen's Art Creations
****************************************************************
~~~~~ WHAT YOU GET ~~~~~
. 100% Real Wood
. Pet's name (and timeline) will be digitally added onto photo
. Generic paw prints are engraved onto the box (optional)
. Actual paw print can be added at additional fee ranging between $10.00 to $35.00
. The top interior has paw prints background with your choice of words added
. The bottom is lined with matching color felt
. Add a quote to box exterior (wraps from left to front to right sides of box) - less than 14 words
. Add a quote to box interior of top lid - Limit to 15 words. Poem can be added for bigger box sizes at additional cost.
. Entire box is sealed with non-yellowing protective finish & UV Protection
. Quality and Original Handiwork
. Priority Shipping
Note:
** Price will vary if there are more artwork required.
** All customized boxes will be used as a sample of my work.
*******************************************************************
~~~~ Order Process ~~~~
Note: Custom Work Only Begins After The Order Process Is Completed

1) Provide me your custom details/preferences via Etsy Conversation

2) Send me the pictures and words you would like to include. Pictures will possibly be edited for color enhancement only but remain true to original.

4) Choose color tone of picture - Original Colors / Sepia
(Note: If you need photo editing, there will be a Photo Edit Fee between $10.00 to $50.00)

5) Once communication is CLEAR and we are AGREED - Complete Check Out using existing listings
* Make sure your address on Etsy is accurate.

6) After I receive your order, I will follow up with a message detailing what you can expect from me during the process + the specific timeline for submission of proofs for your review

Thank you for visiting my shop!

Reviews

5 out of 5 stars
(499)

Payments

Secure options
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
I accept debit card, Visa, Mastercard, PayPal and Etsy gift cards.
Full payment is to be completed before I customize your order. Thank you!


Returns & exchanges

I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
IMPORTANT THINGS TO NOTE ON YOUR ORDER:-

1. Make sure you check that you have selected the CORRECT item BEFORE ordering. Any cancellation will incur a loss, such as PayPal fees, Restocking fees, Etsy's relisting fees etc...

2. Be sure to check your messages on Etsy especially when you want me to customize an item. I will need to ask several questions and get your responses promptly in order to customize it to your preference. I will keep you posted on the progress, right till the end.

3. Be very specific and detailed about your expectations for any custom order.
Example: Name, Add quote, Date, Personal Message, Color, etc..

4. Only complete the purchase 'after we are agreed' on the custom details such as specific photo(s), word(s) etc.. No changes will be made thereafter except for corrections or adjustments within the agreed details

5. Custom work CANNOT be changed once it has begun.
For Digital Items - Please review the proofs and make any changes before I begin customizing your item.

6. It is the responsibility of the buyer to make sure the delivery address is correct. Extra charges may incur if item has to be re-shipped due to wrong address.

7. If your item is held at your local post office for pick up, you have a limited time to do so before item is being returned to sender. All extra re-shipping cost will be the responsibility of the buyer.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
NOW ABOUT REFUNDS:-

It is important to me that you are pleased with your purchase and experience from my shop. However, I also hope for your understanding that this is a small, self managed shop by the artist. All products are carefully made, examined and shipped out free from defects. All orders are handled with attention to details and communication are maintained throughout the process to ensure they meet your expectations.

{ All sales are final except for non-personalized items as they cannot be resold.}

Returns for "Non-Personalized" items:
If you are not satisfied with your purchase, you may return the item within 10 days after receiving item. You can request for a **refund / exchange / store credit (**minus the fees associated with it).

** Fees include 1 or more of these listed : PayPal Fees, Etsy Fees
These are not refundable and will be subtracted from the total refund amount.

Returned item must be in its original packaging, in unused and perfect condition. Please note that shipping costs are not retrievable. Therefore, I am unable to refund shipping costs. Any return items lost in shipping will not be refunded. Please be sure to provide tracking information.

~~~~~~~~~~~~~~~~~~~~~~~~~

Returns for "Personalized" Items:
Sale is FINAL as the item cannot be resold. However, if there are any "proven" errors or miscommunication, the artist will offer the full refund or store credit. The time frame for this is 7 days after receiving item. Please contact me asap and we will discuss the process.

Shipping policies

I use USPS services for mailing to all local and international destinations.

Please ensure that your mailing address and contact information on Etsy is CORRECT.

** For custom orders, shipment time may vary. I will communicate with you clearly via Etsy Convo or your preferred means of contact. **

~~~~~~~ Shipping within USA ~~~~~
All items are shipped via USPS First Class/Priority Mail, and it is based on the size and weight of the package. Tracking information will be provided.

Priority Express Mail can be arranged on a as needed basis. Please convo me before purchase.

~~~~~~ Shipping outside of USA ~~~~~
All items are shipped via USPS First Class and it is based on the size and weight of the package. Custom declaration form will include actual cost of item and description. As it is a purchase, item cannot be marked as a gift on declaration form. Tracking information will be provided. The delivery turn around time is generally 2 to 3 weeks and may be subjected to delays from the post office.

Some countries regulate import tax and handling fees. These charges are not included in the total bill of your purchase/order. Customers are responsible for any additional fees that are required in applicable countries.

~~~~~ Packaging & Others ~~~~~
Any item that has motor parts are new and tested to be functioning. They will be sent out in like manner and will be carefully packaged. Please consider insurance options.

I may reuse and recycle boxes for packaging whenever possible. Please let me know if this is not your preferred method.
I use USPS services for mailing to all local and international destinations.

Please ensure that your mailing address and contact information on Etsy is CORRECT.

** For custom orders, shipment time may vary. I will communicate with you clearly via Etsy Convo or your preferred means of contact. **

~~~~~~~ Shipping within USA ~~~~~
All items are shipped via USPS First Class/Priority Mail, and it is based on the size and weight of the package. Tracking information will be provided.

Priority Express Mail can be arranged on a as needed basis. Please convo me before purchase.

~~~~~~ Shipping outside of USA ~~~~~
All items are shipped via USPS First Class and it is based on the size and weight of the package. Custom declaration form will include actual cost of item and description. As it is a purchase, item cannot be marked as a gift on declaration form. Tracking information will be provided. The delivery turn around time is generally 2 to 3 weeks and may be subjected to delays from the post office.

Some countries regulate import tax and handling fees. These charges are not included in the total bill of your purchase/order. Customers are responsible for any additional fees that are required in applicable countries.

~~~~~ Packaging & Others ~~~~~
Any item that has motor parts are new and tested to be functioning. They will be sent out in like manner and will be carefully packaged. Please consider insurance options.

I may reuse and recycle boxes for packaging whenever possible. Please let me know if this is not your preferred method.

Additional policies

Please kindly respect the copyright of my work and marketing style or content. I work hard to maintain originality and to respect other artists/sellers work and style. Likewise, I hope for the same in return. The pictures/designs may not be reproduced or printed for resale etc... without prior notification or communication with me. All custom work will be used as samples for my shop listing.
Thank you for your understanding.

FAQs

Step #1:
Contact me via Etsy Convo about your request.
*Provide specific details of what you want
*Provide the time line you need item by
*I will provide feedback/suggestions on the layout etc...

Step #2:
After we are agreed on the custom details, complete Check Out
* Custom Process only begins after Order Process is completed

Step #3:
After I receive your order, I will follow up with a convo detailing:-
* Specific timeline for updates, processing time, shipping etc...
Etsy Convo allows 3 photos at a time.

(Note: This applies to non-collage items)
I would ask that you pick out ONE of your favorite photo. I do not mind giving customers feedback on photos but please do not send me more than three.
Reason: I have ongoing high volume of custom orders on hand + deadlines to meet. Therefore, I cannot spend too much time on Etsy Convo.

Thank you for understanding.
Proofs are only provided for digital items such as bookmarks, photo keepsake box.

As for non-digital items such as wine boxes, wood burned art pieces,
I do not provide proofs or sketches or drafts.
REASON:
I draw "freehand" and "directly" onto the box very roughly. The details are then filled in with pyrography techniques as reflected in all my non-digital items. It is therefore too time consuming to prepare a sketch. I will however provide specific description on the artwork and layout via Etsy convo.
There is a table in most of the pet memorial box listings. (It is the last photo) That will provide specific size + weight box options.

FYI ~~~
Basically, 1 pound body weight = 1 cubic inch ash A cremated 100 pound pet will yield almost 100 cubic inches of ashes. So, if 1 pound = 1 cubic inch then your pet would need a box that is approximately 90-100 cubic inches or larger.
Step #1:
Contact me via Etsy Convo about your request:
* Provide a good quality photo without filters and preferably 1200 x 1200 resolution
* You will receive a list of custom related questions from me

Step #2:
After we are agreed on the custom details, complete Check Out
* Custom Process only begins after Order Process is completed

Step #3:
After I receive your order, I will follow up with a convo detailing specific time frame for submission of proofs for review & approval, progress updates, shipping etc...
Use a non-abrasive cloth, either dry or slightly damp to gently wipe dirt off surface.
My Processing time frame varies for different items

Bookmarks - 2 to 3 weeks normally. It may be 4 weeks if I have exceptionally high volume of custom orders.

Wine Box/Chest - 3.5 to 4 weeks

Pet Memorial Box - 3.5 to 4 weeks
I work on Orders on a first come first served basis. The exceptions are for Rush Orders. These include additional Rush Charge Fee ranging from $10.00 to $50.00.

Pet Memorial Keepsake Box, Pet Keepsake Box, Pet Urn, Personalized Keepsake Box, Memorial Box, Custom Pet Photo, Animal Box

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Overview

  • Handmade item
  • Material: Paulownia or Pine and Birch
  • Made to order
  • Feedback: 499 reviews
  • Favorited by: 37 people
This shop accepts Etsy gift cards

Shipping & returns

Ready to ship in 3–4 weeks
From United States
Returns and exchanges accepted
Exceptions may apply. See return policy

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