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Custom Design Printable Item - Created just for you - Sassaby Parties Custom Design

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Description

Please purchase this listing for a custom item created just for you!

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

{PLEASE NOTE Sassaby Parties is located in AUSTRALIA ~ This may delay the timing of Custom Orders}


1. PURCHASE and pay for this listing and adjust the quantity to what you require.

2. ADD a note with your purchase outlining the item(s).

3. RECEIVE your Product Design Proof via email within 3-4 working days of purchase. Upon approval of the design, Product Download Links will be sent to your Etsy Account within another 48 hours.

4. VIEW your editable PDF items using Adobe Acrobat Reader - Available for FREE Download at www.get.adobe.com/reader -or- standard JPG items with the default picture viewer on your computer.

5. PRINT your items at home, or take your items to be printed at your local professional printing shop.

It’s that Easy!

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -


UNFORTUNATELY we cannot process RUSH ORDERS.


- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

{THE OFFICIAL STUFF}

You have the printing rights of your item and can print as many copies as you want from home, at a local print shop, or by uploading the file to an online printing service.


PLEASE NOTE: This design is for personal use only. You may not forward, share, sell or distribute the file. It is for non-commercial use only. © Copyright Sassaby DIY Printable Parties 2011. All Rights Reserved.

NO PHYSICAL ITEMS ARE SHIPPED. ALL SASSABY ITEMS ARE DIGITAL FILES.

This purchase is non-refundable due to the nature of this order.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

{HOW TO CONTACT US}

Please feel free to send us an Etsy Conversation -or-
email us with any questions or queries: contact [at] sassaby.com.au
Please purchase this listing for a custom item created just for you!

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

{PLEASE NOTE Sassaby Parties is located in AUSTRALIA ~ This may delay the timing of Custom Orders}


1. PURCHASE and pay for this listing and adjust the quantity to what you require.

2. ADD a note with your purchase outlining the item(s).

3. RECEIVE your Product Design Proof via email within 3-4 working days of purchase. Upon approval of the design, Product Download Links will be sent to your Etsy Account within another 48 hours.

4. VIEW your editable PDF items using Adobe Acrobat Reader - Available for FREE Download at www.get.adobe.com/reader -or- standard JPG items with the default picture viewer on your computer.

5. PRINT your items at home, or take your items to be printed at your local professional printing shop.

It’s that Easy!

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -


UNFORTUNATELY we cannot process RUSH ORDERS.


- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

{THE OFFICIAL STUFF}

You have the printing rights of your item and can print as many copies as you want from home, at a local print shop, or by uploading the file to an online printing service.


PLEASE NOTE: This design is for personal use only. You may not forward, share, sell or distribute the file. It is for non-commercial use only. © Copyright Sassaby DIY Printable Parties 2011. All Rights Reserved.

NO PHYSICAL ITEMS ARE SHIPPED. ALL SASSABY ITEMS ARE DIGITAL FILES.

This purchase is non-refundable due to the nature of this order.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

{HOW TO CONTACT US}

Please feel free to send us an Etsy Conversation -or-
email us with any questions or queries: contact [at] sassaby.com.au

Reviews

5 out of 5 stars
(1,941)
Reviewed by Terry Means
5 out of 5 stars
Jan 30, 2018
Awesome seller with an eye for vision. Great creative ideas and as described products
Custom Design Printable Item - Created just for you - Sassaby Parties Custom Design

Reviewed by durning70
5 out of 5 stars
May 29, 2017
I had a bit of difficulty editing this costume design, but I believe it was my issue, not with the design. The design was absolutely what I wanted
Custom Design Printable Item - Created just for you - Sassaby Parties Custom Design

Reviewed by FtrWilson10
4 out of 5 stars
Apr 26, 2018
The safari party invitation was really cute and perfect for our event theme. I didn't realize the sizing of the invitation was not a standard 5x7 but I did love the square look and made it work :) The seller was very accommodating with customization and willing to work with me when I did notice the sizing difference.
Safari Party Invitation - INSTANT DOWNLOAD - Partially Editable & Printable Birthday Jungle, African Animals, Wild Africa, Lion Invite

Payments

Secure options
  • Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
-----------------------
REFUND POLICY
-----------------------
Unfortunately we CANNOT offer refunds for Sassaby Party Co. products - due to the digital format of the products, it is impossible to return/refund the goods.

Please choose carefully and feel free to ask us any questions PRIOR to making a purchase to avoid disappointment!

-----------------------------------
INCORRECT PURCHASES
------------------------------------
If an incorrect item/invitation/collection is purchased (ie. Baby Shower instead of Birthday, or Birthday Party instead of Christmas Party), Sassaby Parties takes no responsibility for this error.

All Sassaby Parties product listings have full descriptions and images outlining what the product is, and what the editable text areas of each included item are.

Once our digital products have been downloaded, there is obviously no way they can be returned to us.

If an incorrect item/invitation/collection has been purchased, and you would like the item you intended to purchase to be sent to you, there will be charges as follows:
50% of the cost of the correct item (ie. Baby Shower invitation in place of Birthday Invitation)

US$5 charge for an invitation (ie. Baby Shower invitation in place of Birthday Invitation)
US$10 charge for a full collection of items (ie. Red collection in place of blue).

All items will be forwarded to you via Etsy Conversation after payment has been made.

In regard to Invitations, we are also always happy to customise the text for a US$5 Fee. Please contact us for more information.

Shipping policies

----------------------
FILE DELIVERY
----------------------
Sassaby Party Co. printable products are sold in digital .JPEG or .PDF format ONLY.

Your purchased file(s) will be available on your Etsy account as an INSTANT DOWNLOAD after your purchase is complete.

PLEASE NOTE: Some included files may be compressed as .ZIP files and must be extracted using a desktop computer or laptop. You must always 'EXTRACT' .ZIP files to Open/View the file contents, especially when using a PC. Mac users can simply double click to open.

**ZIP files are NOT compatible with smart phones, tablets or mobile devices. You MUST use a desktop or laptop computer.**

--------------------------------
DOWNLOADING FILES
--------------------------------
Your purchased file(s) will be available on your Etsy Account as an INSTANT DOWNLOAD after your purchase is complete.

Follow the instructions on your Etsy download page to download & save the digital file(s) to your computer.

**Files are NOT compatible with mobile devices. You MUST use a desktop or laptop computer.**

PARTY COLLECTION PURCHASES:
� IMPORTANT � For Party Collections, Sassaby Parties uses an alternate download system, via Dropbox.

Please download the instructions sheet from your Etsy download page for instructions about how to access your party collection digital files.

You will also receive an email with a link directing you to your Party Collection Download Page. If you have not received the email, please follow the instructions in your instructions sheet to go to your download page.

-----------------------------------
PRINTING INFORMATION
-----------------------------------
You can PRINT your digital files at home, upload to an online printing service that accepts PDF files (such as Fedex Online Printing or Officeworks), or save your files to a flash drive and print at your local professional print store.

➤➤ WHERE TO PRINT?
Files in .JPG format can be printed almost anywhere, both at print stores and using online printing services who will print & post.

If your files are .PDF format, due to the fact that they are do-it-yourself editable, some printers (such as Walmart & Kmart) will not accept PDF files, because they will only print photos (.JPG files).

For more detailed information: http://www.sassabyparties.com/printing-tips.html

PDF files CAN be printed at:
➤ Staples (not Staples online - see below)
➤ Office Max
➤ Office Depot (not Office Depot online - see below)
➤ Fedex Kinkos
➤ Fedex Online Printing
➤ Insource (in Canada)
➤ UPS (in Canada)
➤ Officeworks (in Australia)

We DO NOT recommend using the following:
➤ Photo shops/photo labs such as Walmart, Walgreens, Costco, Target, CVS, Tesco etc – Our files are not JPG or photo files and cannot be printed as a photo.
➤ Online photo print shops such as Overnight Prints, Vistaprint, Snapfish, Mpix, Staples, Shutterfly etc.
➤ Staples & Office Depot Online Printing – customers have reported PDF files uploading blank.
➤ Vistaprint – customers have reported PDF files uploading blank.
➤ Any professional printer that does not use Adobe Reader to print, or does not print PDF files.

DISCLAIMER: The Sassaby Party Co. takes no responsibility for issues encountered when using third party online printing services and their websites. If issues arise when using a third party website to upload digital files, The Sassaby Party Co. CANNOT provide assistance. We have ensured that our digital files are in good working order and are not breaching any copyright laws.

Any difficulties encountered with third party online printing services are an issue that must be addressed by them, and we suggest contacting their own website support.
The Sassaby Party Co. WILL NOT provide refunds or compensation for any issues that may arise in regard to printing issues associated with copyright issues or third party online printing websites.
----------------------
FILE DELIVERY
----------------------
Sassaby Party Co. printable products are sold in digital .JPEG or .PDF format ONLY.

Your purchased file(s) will be available on your Etsy account as an INSTANT DOWNLOAD after your purchase is complete.

PLEASE NOTE: Some included files may be compressed as .ZIP files and must be extracted using a desktop computer or laptop. You must always 'EXTRACT' .ZIP files to Open/View the file contents, especially when using a PC. Mac users can simply double click to open.

**ZIP files are NOT compatible with smart phones, tablets or mobile devices. You MUST use a desktop or laptop computer.**

--------------------------------
DOWNLOADING FILES
--------------------------------
Your purchased file(s) will be available on your Etsy Account as an INSTANT DOWNLOAD after your purchase is complete.

Follow the instructions on your Etsy download page to download & save the digital file(s) to your computer.

**Files are NOT compatible with mobile devices. You MUST use a desktop or laptop computer.**

PARTY COLLECTION PURCHASES:
� IMPORTANT � For Party Collections, Sassaby Parties uses an alternate download system, via Dropbox.

Please download the instructions sheet from your Etsy download page for instructions about how to access your party collection digital files.

You will also receive an email with a link directing you to your Party Collection Download Page. If you have not received the email, please follow the instructions in your instructions sheet to go to your download page.

-----------------------------------
PRINTING INFORMATION
-----------------------------------
You can PRINT your digital files at home, upload to an online printing service that accepts PDF files (such as Fedex Online Printing or Officeworks), or save your files to a flash drive and print at your local professional print store.

➤➤ WHERE TO PRINT?
Files in .JPG format can be printed almost anywhere, both at print stores and using online printing services who will print & post.

If your files are .PDF format, due to the fact that they are do-it-yourself editable, some printers (such as Walmart & Kmart) will not accept PDF files, because they will only print photos (.JPG files).

For more detailed information: http://www.sassabyparties.com/printing-tips.html

PDF files CAN be printed at:
➤ Staples (not Staples online - see below)
➤ Office Max
➤ Office Depot (not Office Depot online - see below)
➤ Fedex Kinkos
➤ Fedex Online Printing
➤ Insource (in Canada)
➤ UPS (in Canada)
➤ Officeworks (in Australia)

We DO NOT recommend using the following:
➤ Photo shops/photo labs such as Walmart, Walgreens, Costco, Target, CVS, Tesco etc – Our files are not JPG or photo files and cannot be printed as a photo.
➤ Online photo print shops such as Overnight Prints, Vistaprint, Snapfish, Mpix, Staples, Shutterfly etc.
➤ Staples & Office Depot Online Printing – customers have reported PDF files uploading blank.
➤ Vistaprint – customers have reported PDF files uploading blank.
➤ Any professional printer that does not use Adobe Reader to print, or does not print PDF files.

DISCLAIMER: The Sassaby Party Co. takes no responsibility for issues encountered when using third party online printing services and their websites. If issues arise when using a third party website to upload digital files, The Sassaby Party Co. CANNOT provide assistance. We have ensured that our digital files are in good working order and are not breaching any copyright laws.

Any difficulties encountered with third party online printing services are an issue that must be addressed by them, and we suggest contacting their own website support.
The Sassaby Party Co. WILL NOT provide refunds or compensation for any issues that may arise in regard to printing issues associated with copyright issues or third party online printing websites.

Additional policies

-----------------------------------------------------
TERMS & CONDITIONS OF PURCHASE
-----------------------------------------------------
By making your purchase with Sassaby Parties, you are agreeing to the following:

- You have completely read and understood the information provided in the product description, and if not, that you have contacted us with any questions regarding the nature of our products (ie. That the majority of our products are do-it-yourself partially editable PDF files - not all text areas can be edited.)

- You have acknowledged and read all instructions provided by Sassaby Parties via product listings, emails, the information on the product download page, and provided instructions sheet.

- You will contact Sassaby Parties with any questions via Etsy Conversation or email to help [at] sassaby.com.au if you have any issues or need any assistance.

- You have access to the LATEST VERSION of Adobe Reader, and that if you do not have it, you have the means to download it from www.get.adobe.com/reader or use another computer that does have this free software.

- You understand that Files are NOT RECOMMENDED for use with Smart Phones, iPhones, iPads or Tablets as they cannot be EDITED and/or SAVED correctly. YOU MUST USE A DESKTOP COMPUTER.

- You have the required computer to run the LATEST VERSION of Adobe Reader:
- PC computer running Windows 7, 8 or 10
- MAC Computer running Mac OS X v10.9, 10.10, 10.11, 10.12, or 10.13

- You understand that using an earlier version of Adobe Reader may result in font display issues and remove the ability to save any editable PDF files.

- Sassaby Parties takes no responsibility for issues with copyright or printing, or having your items printed by a Professional Printer, or Professional Print stores who refuse to print our products.
We have done our best to ensure our products have no copyright infringement, however we cannot guarantee that all professional print stores will agree to print our digital files, and will not provide refunds or compensation for any printing issues that may arise.

- You understand that an incorrect purchase will incur a fee for the correct item to be sent to you, as outlined below. (See more detailed information in our Refund Policy).

- You understand that unfortunately we CANNOT offer refunds for Sassaby Party Co. products - due to the digital format of the product, it is impossible to return/refund the goods.

- You understand that all Sassaby Party Co. designs are for personal use only. You may not forward, share, sell or re-distribute any Sassaby Parties digital files. All files are sold for non-commercial use only, and cannot be used in any money making venture.


The Sassaby Party Co. take no responsibility for purchases which have been made without completely reading/understanding the product description, editable features or policy page.

If you have questions or are unsure about how our products work/how to use the editable features etc. we expect you to contact us with your questions PRIOR to making a purchase: Etsy Convo -or- via email contact{at}sassaby.com.au

The Sassaby Party Co. is Located in AUSTRALIA. Any Messages or Emails will be answered between 8am - 8pm AEST {UTC/GMT +10 hours}

----------------------------------------
CUSTOM DESIGN PRODUCTS
----------------------------------------
We are always happy to customise Invitations, ready to print with your own text, colour scheme or minor design alterations.

We have a set price list for custom design items to give you an idea of what to expect.

All prices in the price list below are an additional charge which must be added to the original item price by adding a custom design fee.

Example: You wish to purchase an Invitation but require customised text - Cost: Invitation @ $9.95 plus the $5 Custom Design Fee Total $14.95 Please then contact us for more information.

**CUSTOM DESIGN PRICE LIST**
(All Prices Quoted are in US$)

Custom Text .......+$5.00

Custom Text with additional minor alterations (ie. text colour, graphic design changes etc).....+$7.00

Custom Colours/Size/Design Changes......+$10.00
{on an Invitation, Party Labels, Party Banner, Party Sign etc}

Resize Multiple Items.......+$20.00
{ie. Enlarging Party Game Signs}

Custom Text/Colours Multiple Items......+$25.00
(6 or more items altered)

Additional Party/Game Signs......+$3.00ea

----------------------------------------
QUESTIONS & MORE INFO
----------------------------------------

If you have any questions, or wish to make a purchase please contact us.

The Sassaby Party Co. HQ is located in Queensland, Australia and operates on UTC+10 hours.

Please understand that some enquiries or issues cannot be answered immediately due to the significant time difference between the USA. (ie. 10am in Los Angeles CA is 3am in Australia)

It is for this reason also, that we can not process 'Rush Orders'.

If you have any questions, or wish to make a custom design purchase please Contact Us.

Sassaby HQ is located in Queensland, Australia and operates on UTC+10 hours.

Please understand that some enquiries or issues cannot be answered immediately due to the significant time difference between the USA. (ie. 10am in Los Angeles CA is 3am in Australia)
-----------------------------------------------------
TERMS & CONDITIONS OF PURCHASE
-----------------------------------------------------
By making your purchase with Sassaby Parties, you are agreeing to the following:

- You have completely read and understood the information provided in the product description, and if not, that you have contacted us with any questions regarding the nature of our products (ie. That the majority of our products are do-it-yourself partially editable PDF files - not all text areas can be edited.)

- You have acknowledged and read all instructions provided by Sassaby Parties via product listings, emails, the information on the product download page, and provided instructions sheet.

- You will contact Sassaby Parties with any questions via Etsy Conversation or email to help [at] sassaby.com.au if you have any issues or need any assistance.

- You have access to the LATEST VERSION of Adobe Reader, and that if you do not have it, you have the means to download it from www.get.adobe.com/reader or use another computer that does have this free software.

- You understand that Files are NOT RECOMMENDED for use with Smart Phones, iPhones, iPads or Tablets as they cannot be EDITED and/or SAVED correctly. YOU MUST USE A DESKTOP COMPUTER.

- You have the required computer to run the LATEST VERSION of Adobe Reader:
- PC computer running Windows 7, 8 or 10
- MAC Computer running Mac OS X v10.9, 10.10, 10.11, 10.12, or 10.13

- You understand that using an earlier version of Adobe Reader may result in font display issues and remove the ability to save any editable PDF files.

- Sassaby Parties takes no responsibility for issues with copyright or printing, or having your items printed by a Professional Printer, or Professional Print stores who refuse to print our products.
We have done our best to ensure our products have no copyright infringement, however we cannot guarantee that all professional print stores will agree to print our digital files, and will not provide refunds or compensation for any printing issues that may arise.

- You understand that an incorrect purchase will incur a fee for the correct item to be sent to you, as outlined below. (See more detailed information in our Refund Policy).

- You understand that unfortunately we CANNOT offer refunds for Sassaby Party Co. products - due to the digital format of the product, it is impossible to return/refund the goods.

- You understand that all Sassaby Party Co. designs are for personal use only. You may not forward, share, sell or re-distribute any Sassaby Parties digital files. All files are sold for non-commercial use only, and cannot be used in any money making venture.


The Sassaby Party Co. take no responsibility for purchases which have been made without completely reading/understanding the product description, editable features or policy page.

If you have questions or are unsure about how our products work/how to use the editable features etc. we expect you to contact us with your questions PRIOR to making a purchase: Etsy Convo -or- via email contact{at}sassaby.com.au

The Sassaby Party Co. is Located in AUSTRALIA. Any Messages or Emails will be answered between 8am - 8pm AEST {UTC/GMT +10 hours}

----------------------------------------
CUSTOM DESIGN PRODUCTS
----------------------------------------
We are always happy to customise Invitations, ready to print with your own text, colour scheme or minor design alterations.

We have a set price list for custom design items to give you an idea of what to expect.

All prices in the price list below are an additional charge which must be added to the original item price by adding a custom design fee.

Example: You wish to purchase an Invitation but require customised text - Cost: Invitation @ $9.95 plus the $5 Custom Design Fee Total $14.95 Please then contact us for more information.

**CUSTOM DESIGN PRICE LIST**
(All Prices Quoted are in US$)

Custom Text .......+$5.00

Custom Text with additional minor alterations (ie. text colour, graphic design changes etc).....+$7.00

Custom Colours/Size/Design Changes......+$10.00
{on an Invitation, Party Labels, Party Banner, Party Sign etc}

Resize Multiple Items.......+$20.00
{ie. Enlarging Party Game Signs}

Custom Text/Colours Multiple Items......+$25.00
(6 or more items altered)

Additional Party/Game Signs......+$3.00ea

----------------------------------------
QUESTIONS & MORE INFO
----------------------------------------

If you have any questions, or wish to make a purchase please contact us.

The Sassaby Party Co. HQ is located in Queensland, Australia and operates on UTC+10 hours.

Please understand that some enquiries or issues cannot be answered immediately due to the significant time difference between the USA. (ie. 10am in Los Angeles CA is 3am in Australia)

It is for this reason also, that we can not process 'Rush Orders'.

If you have any questions, or wish to make a custom design purchase please Contact Us.

Sassaby HQ is located in Queensland, Australia and operates on UTC+10 hours.

Please understand that some enquiries or issues cannot be answered immediately due to the significant time difference between the USA. (ie. 10am in Los Angeles CA is 3am in Australia)

FAQs

If you prefer not to use the editable features of our PDF products, we are always happy to customise the text of an item for an additional US$5 fee and supply a ready to print JPG file.

Alternatively, if you require non-editable text to be altered, we can also create a custom design for this reason.

Please contact us for more information.
Files are not emailed directly to you. Using a computer, please navigate to the 'Purchases & Reviews' page in your Etsy Account to find the 'DOWNLOAD FILES' link to download your file(s) or refer to the instructions on your Etsy receipt for more information.

Please note: Digital downloads CANNOT be used with mobile devices such as smart phones, iPhones, iPads or tablets. You MUST use a desktop computer.
Please download the instructions sheet included with your purchase on your download page. It will explain how to navigate to our alternative download system to access your files.

Please note: Digital downloads CANNOT be used with mobile devices such as smart phones, iPhones, iPads or tablets. You MUST use a desktop computer.
Files can only be edited correctly using the LATEST VERSION OF ADOBE READER.
To correct either of these issues, delete all copies of the affected files. Re-download your file(s) and note the location where they have saved. Open the latest version of Adobe Reader (available for FREE download at www.get.adobe.com/reader ) then go up to File, Open and open your newly downloaded file from it's saved location.
Begin to edit and then save.

If these steps do not work out, please contact us for more information.

Please note: Digital downloads CANNOT be edited correctly using mobile devices such as smart phones, iPhones, iPads or tablets. You MUST use a desktop computer.
To view, edit and save your digital files correctly you MUST use the latest version of Adobe Reader (either Version 11 or DC).
Computer operating systems required to run the LATEST VERSION of Adobe Reader are:
- PC computer running Windows 7, 8 or 10
- MAC Computer running Mac OS X v10.9, 10.10, 10.11, 10.12, 10.13
No, unfortunately we don't offer printing services.

There are, however, several online companies where you can upload your items, and they will print and post for you.

We recommend Fedex Online Printing & Officeworks (Australia Only).

We DO NOT recommend Vista Print or Snapfish online printing, as these websites cannot upload editable PDF files correctly.

You can also view more information about Printing on our Policies page.
Unfortunately, since our items are digital and are available for unlimited downloads after purchase, refunds are not possible.

It is for this reason that we recommend you choose carefully, and contact us with any questions before making a purchase.

If an error is made with your purchase, however, (ie. Birthday invitation instead of Baby Shower) we are happy to offer a 50% discount off your preferred item.

Just contact us and we will organize it for you.
No, our invitations are 'do-it-yourself', partially editable, and instant download.

As per the product descriptions of all of our invitations and party decorations, the digital files can be downloaded instantly, and must be opened/edited using Adobe Reader DC.

Please note: Digital downloads CANNOT be used with mobile devices such as smart phones, iPhones, iPads or tablets. You MUST use a desktop computer.

There is also a link to our instructions pages on your download page and Etsy receipt, or you can always contact us if you need assistance.

If you require your item to be customised and completed for you, please see the custom design price list on our policies page.
This means that your digital file has not been unzipped correctly.

When using a PC computer, you cannot simply open a .zip file, it must be 'decompressed' or 'unzipped' first.

Please see the instructions on your Etsy receipt for more detailed information about unzipping files correctly.

Custom Design Printable Item - Created just for you - Sassaby Parties Custom Design

Ask a question
$10.00
Free shipping

Overview

  • Handmade Supply
  • Feedback: 1941 reviews
  • Gift message available

Shipping & returns

Ships from Australia
This will be made just for you! Prep time varies. Contact the shop to find out when it will ship.
No returns or exchanges
But please contact me if you have any problems with your order. See return policy

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What’s wrong with this listing?

The first thing you should do is contact the seller directly.

If you’ve already done that, your item hasn’t arrived, or it’s not as described, you can report that to Etsy by opening a case.

Report a problem with an order

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.

If you’d like to file an allegation of infringement, you’ll need to follow the process described in our Copyright and Intellectual Property Policy.

Review how we define handmade, vintage and supplies

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