Sample Order Request from JadeMarieMnD

Yes, any item in my shop can be customized for you. There is no fee for customization of the wording, fonts, and/or colors of any item listed in my shop. I recommend sending a convo first so I can better accommodate your request. A custom order request is not required to just change the name, font, wording or colors of an already existing listing in my shop.

I will create and send a draft of the label to you through Etsy convo for approval. Once final approval of the label design has been given, I'll print and ship the labels to you. The labels will ship via USPS First class mail (2-5 days) to the address on the order. If your event date is close, you may consider priority or Express shipping for a faster delivery. I am not responsible for lost or delayed shipping through USPS. The labels will ship for free for US buyers only. You pay for Priority or Express shipping.

I custom make all items in my shop therefore, I do NOT offer refunds, exchanges, or returns unless the mistake was mine. Instant downloads (Digital purchases) are irreversible and thus can not be cancelled or refunded once the purchase has been made even if the item is not downloaded.

Customized items require input from the buyer. If no info is provided either at purchase or through Etsy convo, there will be a delay in processing your order. I will not offer a refund or cancel your order simply because you fail to provide info for customizing your order. No refund will be given for delayed orders that do not receive the necessary input or confirmation from the buyer in time.

I do not offer refunds for orders lost or delayed in transit!

Yes, I enjoy custom orders. I'd love to create something special just for you! Keep in mind that custom orders do require additional time for me to create something different and unique to my shop outside of my current listings. A custom order request is not required to just change the font, wording or colors of an already existing listing in my shop. I love to create but I can't read minds and I'm not always able to see your vision. If you have a unique request for something different, please provide a pic or example (like a themed invite) of what you are looking for so I can help. Please consider the size of the item as well, as too many ideas/ themes may not come across on small labels like for hand sanitizers.

I love pushing my creative boundaries. However, I may not be able to accommodate your request for a unique sample (either digital or physical) before purchase. My priority is to complete the open orders I currently have. Keep in mind that if I am able to accommodate your request to produce a sample of your unique idea but no purchase is made, I may use the sample product and offer it as a listing in my shop to other buyers.

If you need your order by a specific date please contact me before purchasing to be sure I can accommodate your request. You may purchase the "Rush My Order" option to move your order up in line. You purchase priority or express shipping at checkout for faster delivery. I will make every effort to reach you through Etsy regarding your order. However if I do not receive the info to complete your order or the draft approval in a timely manner, your order may be delayed. Please consider ordering well in advance of your event and include both processing and shipping times. Digital files are not instant downloads and depend on availabilty. A draft of the digital purchase must be approved before the digital file is emailed.

I'm not sure why this question is asked so often. Yes, the name and date can be changed. The name and/or date are what customizes or personalizes the product just for you. Most of my listings have a pic of the product using mock data or sample text to give you an example of what the customized product could look like. I'm happy to change the name, date, event title, etc to reflect your needs. A custom order request is not needed to change the name, date, font, colors or wording. Customization of an order is free.

Digital labels are sent via email or provided as an instant download. You'll receive a pdf file of a printable page of labels. Print labels on white 8.5 x 11 sticker paper and cut out each label. Peel and Apply the label to bottle. Digital labels are not instant downloads so receipt is not immediate.

Peel & stick labels are mailed to you via USPS first class mail for delivery within 2-5 days. There is a fee for priority or Express shipping. Choose your qty of labels from the drop-down box. Add any customization wording to the personalization or note to seller box at checkout. You'll receive a draft of your label with the custom wording for your approval or changes. Once you approve, I'll print and cut the labels to send to you.

Any item in my shop can be customized to your liking, preference, and/or theme. There is no fee for customization. For customization of an item, just add your customization request to the personalization box or "note to seller" box at checkout or send via Etsy convo. To customize means to modify or change. You do not need a custom listing to add a name/date, change the color, or to change the wording.

Digital purchases that request customization are not instant downloads and therefore receipt of digital files is not immediate. Drafts will be sent within 24-48 hours. The draft must be approved before the digital file will be sent.

Once I receive the order, I will send a draft of the customized label to you via Etsy convo for approval or changes. If changes are needed, I'll revise and send another draft for your approval or additional changes. I'll continue to send drafts with your change requests until you approve. Approval delay will delay the order. Once you approve, I'll print, cut and ship the labels to you for free via USPS first class mail which is delivered within 2-5 days depending on your location. You may choose Priority or Express shipping at checkout for faster delivery at cost. I do not control the mail delivery and thus can not guarantee the delivery date. I recommend ordering ahead to make sure you receive the labels in time for your event.