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Artwork is copyright to Groovy Giftables and its licensors. It is illegal to make counterfeits or reproductions of any art designs or our products. All art designs are copyright protected and should not be copied, modified, or redistributed in any form without legal permission from Groovy Giftables. Groovy Giftables is a USA officially registered Trademark.

I welcome custom orders, with 20+ years of design experience there is rarely a request I can't accommodate. :) Please contact me to discuss options and pricing.

All custom orders must be paid in advance of any design or processing. At no additional costs I allow small changes as needed, and up to 2 design reworks for custom orders to allow you to input on a finalized product you can be happy with. Additional changes may require additional costs.

Please double check any spellings, or personalization details prior to submitting your order. It's not always possible that I will catch errors, especially with name spellings that can vary. I do try to be vigilant, but cannot be responsible for mistakes provided with an order.

Our products are made to order, and are only created after an order is received. Processing times will be shown on product pages prior to placing your order, along with an estimated delivery time. We strive very hard to meet all estimated time frames. Shipping delays, while extremely rare, are out of our control.

Check processing & shipping time set for your order in your account history: https://www.etsy.com/your/purchases

INTERNATIONAL ORDERS: You're responsible for all fees for the items being delivered. It is not applicable on any INTERNATIONAL ORDER for us to collect your VAT, TAX, CUSTOMS, or ANY INTERNATIONAL FEES due on orders for countries outside the USA. These fees, if any, will be your responsibility to pay upon delivery.

In certain circumstances such as for delivery or address issues, large orders, order shipped to community addresses, apartments, offices, or similar may be shipped with signature confirmation required for international orders or orders within the USA.

If you happen to miss a package that requires signature confirmation in the USA you can reschedule the delivery easily online:

https://redelivery.usps.com/redelivery/

Or fill out the slip left by your carrier, or you can call the USPS or your mail carriers office to setup a re-delivery as well.

If your monitor is not calibrated to display colors correctly what you see and what is actually true for the colors you receive may be different. We do calibrate our monitors and carefully color manage our designs to give prints that are as accurate to the intended design as possible. Because images on monitors are shown through a back light, colors may differ slightly on prints than what you see on your monitor. The substrate that the design is printed on will impact the color as well - such as fabric, metal, ceramic, wood, etc. Inks are transparent and will print more vibrant and bold on white, white coated, or light color items. Example: on darker, metallic, or glass - prints will be more muted due to the material of the the item itself.

Please contact us for wholesale information.