what to expect when you order:
buyers will receive notice of shipment once the items have been taken to the post office. products are packaged inside protective cello bags and placed inside an 80 lbs paper envelope.

postal carriers:
all packages are shipped via canada post within 3 business days of payment, and often within one business day. after products cross borders they will be delivered by your country's postal carrier.

addresses:
please note that it is the buyers responsibility to ensure that their address is accurate and up to date on their etsy account.

type of shipping:
in canada and the us, letter sized packets (less than 2 cm in depth) are sent by air mail. canadian packets larger than this that qualify as "parcel" will be sent by ground or air, depending on which cost is closest to that paid by the buyer. international packets are sent by air mail.
I do not ship with track & confirm or signature upon delivery because of the extra cost incurred by the customer. however, if you would like your item shipped with either one, please send me a message before purchasing.
*please note that all customs and vat charges are the responsibility of the buyer and the correct item value will be listed on all international parcel shipments.

shipping timelines:
canada: three - nine *business* days

united states: five - ten *business* days
international: approximately 5-14 "business" days