***PLEASE KEEP IN MIND THAT BEFORE AND DURING CHRISTMAS HOLIDAYS DELIVERY MIGHT TAKE LONGER THAN USUAL***
We now ship with DHL also, who ship within the EU and worldwide, delivering your order in twoworking days.Please, contact us for an additional shipping cost and a DHL shipping fee listing.
We ship everywhere, worldwide with the standard post, within 1 to 3 days, when the items are in stock, the day after your order has been paid, unless stated other wise.From Greece, where our business is situated we ship with Hellenic Post (the Greek Post) or with DHL upon your request.Throughout the European Union we ship with DHL courier service, delivering your order within a day, or two days.
For made to order pieces, we ship within 20 days at the latest, unless it's a special custom order, or a period of special work overload like the holidays.
We ship your orders every Monday, Wednesday and Friday. Priority registered mail is used always. Orders within Greece take 2 to 3 days to be delivered, 5 to 7 days for EU (European Union) countries and 7 to 10 days for the rest of the world ( USA, etc).
We do not work on weekends, or Greek public holidays, so, please understand, if we do not reply to your e-mail or order until Monday morning, or after a public holiday. You will be sent an e-mail, confirming when your order has been mailed.
We are not responsible for any fees, duties or tariffs outside Greece, so, if you live outside the EU, please, get in touch with the local authorities in your country to get information on relevant issues.
To send your order, we use handmade, often recycled, card board paper boxes for the art objects and blister or bubble wrap, or blister padded envelopes.
For the jewellery, worry beads and small charms we use and a hard, hand made box within a padded envelope.
Everything is meticulously, extra carefully wrapped and can be gift wrapped if you would like. A note/gift card can be included, if you would like us to send this to someone as a gift.We copy paste your message to a double, white card.
Because of our great variety in shapes, sizes and weights, we have many different shipping costs.
If you'd like to buy too heavy or big items, please, contact us, so we can work the best shipping cost for you.DHL have very reasonable fees for bigger items and deliver within two working days.
Please make sure that the address you list on Etsy, matches the address listed on your PayPal account, or credit card for direct checkout buys.
ArktosArt takes no responsibility, if a parcel is sent to an old address listed in your order.If you would like to have the parcel sent to an address different from those listed on Paypal and Etsy, leave a message during checkout.
We do not take any responsibility for orders lost in the mail, for returned mail, or for uncalimed packages.
Right after we have shipped your order, we sent you a shipping notification with a tracking number,so you can watch the progress of your order, until it reaches you.