What is the text color on the ceramic keepsake boxes and can it be changed?

Our standard keepsake text color is a deep brown/sepia. If you would like a different text color, please let us know. We can change the color for an additional fee. Our ceramic pieces themselves are only available in our standard white or off-white color (shown in the listing) due to the clay and glaze we use.

I need an order faster than your lead time - can you rush it?

We can almost always rush an order if you need it quickly. If you need an item for an upcoming event, please add the date you need it by in the order notes of your cart or in a message before or after purchase. Upgraded shipping for faster delivery is available at checkout for most products. Both lead time and shipping time need to be considered when estimating arrival times.

Do I need to request a custom order if I want to personalize or change the text?

You do not need to request a custom order if you are only personalizing or making slight modifications to the text. You can add your custom text to the notes to seller section when you check out.

Can you send a proof for my item?

Since our items are made by hand, we are only able to send a digital proof of the provided text. If you would like a proof or to confirm your text, please include that request in your order notes or send us a message.

Can I send my order directly to the gift recipient with a gift note?

Yes! We can mail a gift directly to the recipient. Please include the recipient's address in the shipping section and add the gift note to the 'notes to seller' section. We also won't include any pricing information.

Are your ceramic items dishwasher safe, lead-free, microwavable, and food safe?

All our glaze and clay is non-toxic, lead-free and food safe. We recommend gently hand washing any items with a soft cloth and mild soap. We do not recommend placing our items in the dishwasher or microwave.

Do you check my custom text for spelling and grammatical errors?

No, we are not able to proof read each order. Please CHECK ALL SPELLING AND GRAMMAR, we are not responsible for those errors (including spell check errors). Please double check your text before and after the order is submitted. We will use the exact text that is provided to us. Once your order is received, you will receive an order confirmation by email. We will contact you with any questions.

Can you send a photo of my item before it is shipped?

Since all our items go straight from the kiln to the shipping department, we are unable to send a photo, but we will add the text exactly as it is written in the order notes. Please contact us if you have any concerns about your order.

International packages:

Please provide us with a phone number that can be reached in the event that Customs or the final mile carrier needs to contact you. Standard international shipping can take 14-21 business days or more. Upgraded international shipping is faster than standard and transit time depends on location. There may be additional fees due upon receipt for international parcels. We do not know if or when a package will be charged or taxed, and we are not legally authorized to assess or collect VAT, duty or other import taxes on behalf of the destination country. All duties, VATs, or other taxes to be collected at the time of delivery will be arranged between the recipient and the delivering postal entity.

My item arrived damaged - can I receive a replacement?

Yes! You MUST open your order and let us know if there is any damage within 7 days of receiving it. Please send a photo of the broken item, the box it arrived in and the shipping label on top of the box.

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Only 6 left and in 2 carts

Price:€33,83+

VAT included (where applicable), plus shipping

Sympathy Pet Gift, Pet Loss Gift, Dog Gift - A faithful companion is always remembered in the love they leave in our hearts - Heart Bowl

Name: Sympathy Pet Gift, Pet Loss Gift, Dog Gift - A faithful companion is always remembered in the love they leave in our hearts - Heart Bowl
Brand: Susabellas
SKU: 265863123
Price: 33.83 EUR
Availability: InStock
Rating: 5.0 (51 reviews)

Susabellas

Personalization

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add a Gift Box?

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Personalization

If you choose the 'add name' option under the paw print please include the name here. Please note adding custom text increases the production time to 3-5 days.

0/15

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Made by Susabellas
Materials: Ceramic, earthenware

This sweet little heart shaped ceramic bowl is completely handmade, fired in a kiln, glazed and kiln fired again. It would make a beautiful pet sympathy gift. The text on the bowl reads:

A faithful companion is
always remembered in
the love they leave
in our hearts
(paw print underneath)

The bottom of the bowl is stamped with our Susabella signature. This bowl is a smaller version of our heart bowl and measures approximately 4 x 5 inches. It is made from earthenware clay and is an ivory color.

We can also add a name under the paw print. If you'd like to personalize this bowl please select the 'add name' option and then include it in the personalization section. Adding a name will increase the lead time to 3-5 business days. Please let us know if you need it sooner.

Our signature gift box with silver seal adds the perfect final touch! The box may be flat packed so you can simply assemble it, add your keepsake box and your gift will be ready to give! If you'd like to add a gift box please add the option when checking out.

For up to date production times, shipping estimates, and holiday deadlines please see announcements on shop homepage for more information. If you need it sooner than our standard lead time please contact us, we are able to expedite many of our products. Upgraded shipping for faster delivery is available at checkout for most items.
https://www.etsy.com/shop/Susabellas

We love custom orders so if you have an idea, just send us a message!

Order today to get by Sep 8-26
Returns & exchanges not accepted
Heads up: this item may be subject to new EU custom fees.
Cost to ship: €18,02
Ships from: United States

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Susabella

Owner of Susabellas

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Reviews for this item

What buyers say, summarized by AI: Helpful seller Perfect gift Love it Fast shipping Excellent personalization

5.0

(51 reviews)

5.0 Item quality

5.0 Shipping

5.0 Customer service

100% Buyers recommend

5 This item

Christina Jan 10, 2026

Item matched description as expected

Christina Jan 10, 2026

5 This item

Etsy buyer Dec 13, 2025

Beautiful, thoughtful gift for those mourning the loss of their companion.

Etsy buyer Dec 13, 2025

5 This item

Laurie Nov 6, 2025

This seller is AWESOME!!! I ordered a gift for my friend when her pet died. The USPS said the order was delivered but my friend never received it. The seller was fabulous in helping me reorder and also paid for Fed Ex 2 day shipping! Customer service was exceptional which is rare to find these days! I highly recommend this seller and the gift dish I bought, but nothing good to say about USPS!

Laurie Nov 6, 2025

5 This item

Lisa Oct 12, 2025

This was a lovely gift for my sister who recently lost an exotic pet. I corresponded with the shop and they could not have been kinder or more accommodating. The gift arrived quickly and was as requested. Thank you!!!

Lisa Oct 12, 2025

Photos from reviews

Susabella

Susabellas ·

Washington, United States

4.9

275.8k sales

14 years on Etsy

8 shop members

Following Follow shop

Message seller

Typically responds within a few hours

Following Follow shop

Message seller

Typically responds within a few hours

Smooth shipping Has a history of shipping on time with tracking.

Speedy replies Has a history of replying to messages quickly.

Rave reviews Average review rating is 4.8 or higher.

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Sympathy Pet Gift, Pet Loss Gift, Dog Gift - A faithful companion is always remembered in the love they leave in our hearts - Heart Bowl

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