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Repair Fee

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Description

Every piece of Brittany Leigh Jewelry is made to the highest quality possible, but now and then a piece will fall victim to the wear and tear of everyday adventures, and will need repair or replacement.

If your jewelry is less than a year old, I will take care of your repairs free of charge as part of my happiness guarantee.

After that, you'll need to purchase the appropriate repair fee to take care of your piece. Repairs take about 2 weeks to complete.

I really want to give you jewelry that will last a lifetime, so I try to keep these fees as low as possible.

This fee includes options for the following :

Broken handwriting replacement
Broken chain replacement
Refinishing of surface or Cleaning
Restringing of pearls
Reshaping bent handwriting

If you have a concern about your piece or need a repair that is not listed, please get in touch to discuss details.

Obviously you'll need to send in your jewelry for repair, and I recommend standard USPS Priority with insurance, UPS, or FedEx. I'll email with you my address after you place your order.

Please note - I will not send replacements without first receiving the original piece. If you're looking to replace a lost jewelry piece, you'll need to re-purchase the original listing. Thanks!
Every piece of Brittany Leigh Jewelry is made to the highest quality possible, but now and then a piece will fall victim to the wear and tear of everyday adventures, and will need repair or replacement.

If your jewelry is less than a year old, I will take care of your repairs free of charge as part of my happiness guarantee.

After that, you'll need to purchase the appropriate repair fee to take care of your piece. Repairs take about 2 weeks to complete.

I really want to give you jewelry that will last a lifetime, so I try to keep these fees as low as possible.

This fee includes options for the following :

Broken handwriting replacement
Broken chain replacement
Refinishing of surface or Cleaning
Restringing of pearls
Reshaping bent handwriting

If you have a concern about your piece or need a repair that is not listed, please get in touch to discuss details.

Obviously you'll need to send in your jewelry for repair, and I recommend standard USPS Priority with insurance, UPS, or FedEx. I'll email with you my address after you place your order.

Please note - I will not send replacements without first receiving the original piece. If you're looking to replace a lost jewelry piece, you'll need to re-purchase the original listing. Thanks!

Reviews

5 out of 5 stars
(243)
Reviewed by Genevieve
5 out of 5 stars
Feb 23, 2018
So beautiful, my 10 yr. old granddaughter said she wanted my signature phrase on a necklace for Christmas. She was so excited, said MeMa that is your handwriting! Thank you Brittany for a job well done!
Custom Handwriting Necklace | Personalized Love Necklace | Signature Necklace

Reviewed by Richard Pospiech
5 out of 5 stars
Jan 9, 2018
The wife loved it. It turned out amazing. The artist even cleverly handled the fact that not all of the cursive letters were connected in the handwriting sample. Lines of communication we're open freely. Very helpful and informative. Delivery was promptly on time during the busy holiday season. Incredible job. Highly recommended!
Custom Handwriting Necklace | Personalized Love Necklace | Signature Necklace

Payment options

Secure options
  • Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

I gladly accept cancellations
Request a cancellation within: 5 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.

FAQs

My handwriting jewelry is ready to ship within 3 weeks, but if you need it sooner than that I do offer rush fees here - www.etsy.com/listing/234080761/rush-fee.

The rush fee has 3 options, and it guarantees that your order will ship within either 7 days, 10 days, or 14 days instead of 3 weeks. Please note that it guarantees a SHIP by date, not arrival date. I recommend choosing Express shipping if you’re on a tight deadline.

During busy seasons such as Christmas and Mother’s Day, the rush fees may not be available depending on how many orders are in my queue. Please shoot me a message first if you're looking to rush an order during those seasons.
I only offer a small discount if your order includes 5 or more pieces. Since I am a one woman show and each piece is made by hand, I’m just not in a position to offer other discounts. This ensures that I’m always able to give each and every piece the utmost love and care that it deserves!
Your order will ship within 3 weeks via USPS unless otherwise requested, and all shipments include tracking.

USA options: Standard Priority (2-3 days) or Priority Express(1-2 days).
International: Priority Express (3-5 days) only.

Priority Express within the USA is the ONLY shipment method with a guaranteed delivery time of 1-2 days. International shipments cannot be guaranteed because of possible delays at customs, which are out of my control. International customers are also responsible for any customs fees incurred.

I provide an estimated ship by date for each order. Please be sure to note that your order will SHIP by that date, it will not arrive by that date! Please keep this in mind when selecting your shipping method.
I love custom orders! My focus these days is handwriting jewelry, but I’m still more than happy to make special dates or special places jewelry (some of my former collections) if you’re looking for that. I’d also love to work with you on any unique ideas you have. If it’s something I feel like I could bring to life, I’d love to make it for you.
Due to the custom nature of my jewelry, I do not accept returns. However, I do want you to be happy with your jewelry. So while I cannot refund your purchase, I will repair or even remake it until you’re really happy with it! Never hesitate to get in touch if your piece isn’t quite what you were hoping for.

I also do everything I can to make my jewelry of the best quality craftsmanship possible, but life is filled with unexpected mishaps. So if your jewelry needs repair, I will happily fix it up. It’s free within a year of purchase, and after that it’s just a small fee, which you can see here - www.etsy.com/listing/268394726/repair-fee.

Repair Fee

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$10.00+

Overview

Shipping & returns

Made just for you. Ready to ship in 2–3 weeks.
From United States
Shipping upgrades available in the cart
No returns or exchanges
But please contact me if you have any problems with your order.

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