PRODUCTION TIMELINES:

The procedure of making our items takes time and effort as each item is individually cut and sewn by our hands especially for you and double washed before packing. We do not use any programmed machines or other non-human help. Handmade quality work takes time.

Please note that once you place an order currently it takes 3-4 weeks for us to produce it before we ship.

All orders are shipped from EU member state - Lithuania.


SHIPPING OPTIONS:
- via national registered post service. Items are sent as priority registered airmail (slower shipping which costs 6 EUR in most cases);
- via UPS service (faster shipping which costs 17 EUR in most cases);
- all parcels which are over 2 kg we ship via UPS service.

* changes from 31-Jul-2019
- shipping is free of charge on all orders placed from 31-Jul-2019;
- express shipping will be used on all orders placed from 31-Jul-2019;


SHIPPING DURATION:

Shipping duration is dependent on:
- shipping service provider (national post or UPS);
- country/location you want items to be shipped.

Below are indicative timelines for shipping only (excluding 3-4 weeks production duration):
- National post
• Europe - around 6-9 days;
• Australia, New Zealand – around 3 weeks;
• Rest of the world - around 2 weeks;
- UPS service usually delivers in 1-3 days worldwide.

* changes from 31-Jul-2019
- express shipping (usually 1-4 days) will be used on all orders placed from 31-Jul-2019;

Please note that it usually takes more time than regularly for the orders to be shipped during the Christmas season. The shipping service/time of the packages are beyond our control.


SHIPPING ADDRESS:
- All orders are shipped to your Etsy address, unless you provide a different one.


OTHER TAXES, DUTIES, FEES CUSTOMS:
- Please kindly note that we are not responsible for any customs fees and/or import duties you might incur. Unfortunately, we have no control over these charges and cannot inform you what the cost may be as customs policies and import duties vary widely from country to country. If in doubt, we recommend contacting your local customs office for information before ordering.
- Items are shipped from Lithuania.