****Standard Shipping:
(1) For US, EU, CA, AU, New Zealand, Japan, Korea, Singapore, it generally takes 12-22 days to arrive. Sometimes it will take longer due to: the Customs, Weather, Post Office and Flight...

(2) For other countries, it generally takes 12-28 days to arrive. Sometimes it will take longer due to: the Customs, Weather, Post Office and Flight...

(3) We make a guarantee for all customers: we will do a FULL refund if the package can't be delivered in 90 days.

****Expedited Shipping(mainly DHL Express):
It generally takes 3-7 days for most of the countries in the world. You can choose the option like "DHL for US", "DHL for EU".... when check out. If your country isn't in the option, please tell me. I will add it for you.

Yes, we do!
We offer free shipping for orders more than $80. In addition, we provide 10% off for orders more than $250. You don't need to apply any coupon. The system will calculate it when check out.

We have been trying our best to provide a large variations of sterling silver craft supplies for the designers from the whole world. Therefore, we take the intellectual property infringement very seriously. We do our best to make sure that the items in our store are not with intellectual property infringement.

If you find one item in our store is with intellectual property infringement, please feel free to contact us. We will do our best with you to remove the item.

Our sterling silver can be recycled, which is better for the planet. They are all eco-friendly.

The no-stamp happens during the production process. The main reason is that the module is too small for stamping 925 or 990. Also sometimes the manufacturer just forgets to do the stamp. If this might cause any problem for you, please contact us to confirm if the item is stamped.

Yes, we do! There is a minimum quantity requirement, which depends on what your design is.

Our engraving is deep, not surface laser. We can engrave any text or any logo. There are two colors available: white and black. Also we can do 18K gold plated on the engraved items. You can visit our store category to check the details.

https://www.etsy.com/shop/SterlingSilverBox?ref=seller-platform-mcnav§ion_id=34296598

If you don't have a PayPal account but have a credit card, you may be able to pay with a card via PayPal without a PayPal account. Here’s how:

(1) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.

(2) You'll be prompted to fill in your billing and credit card information.

(3) Enter your email address so PayPal can send you a receipt.

(4) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.

We still can accept Payoneer, Western Union, MoneyGram. If you want to pay by these methods, please contact us.

The sale tax is paid by the customer, which is charged by Etsy and Etsy will forward it to the authority of the buyer's country. If you are sure that you are tax exempt, please let us know. We will try to help you to get the money refunded.

A tracking number is available for all our packages, which means all our packages can be tracked.

Gold filled uses a karat gold overlay which is then bonded to a brass inner core. We Supply gold filled with 1/20th 14 karat gold, meaning, it is 5% 14 karat gold by weight with a brass inner core. We offer 1/20 14K rose gold filled and 1/20 14K yellow gold filled.

Yes, sure. We can do 14K, 18K and 22K gold plating on all our products, including yellow gold and rose gold. The items in stock have 1 micron, which is 40 times than most gold plated jewelry. We also can do 2.5 micron. For any questions, please contact us.

Yes, sure. We can provide shiny color ones of all our oxidized items. If you want, please contact us.