Please be aware that wall decals are not compatible with surfaces painted with newer stain resistant, low VOC, or VOC free paints! Please verify before purchasing that you are not planning to apply the decals to a surface painted with any of the above. We are not responsible if you go ahead and purchase the decals and your paint is not compatible. If your test decal does not stick, your larger decal will not stick. You may return unused decals in their original package within 30 days from receipt, but there will be a 25% restocking fee for decals returned due to paint issues. We do not refund any shipping charges. Custom decals may not be returned or refunded.

Vinyl wall decals are intended to be used on clean smooth surfaces. Do not skip this important step as even something as small as dust on the walls may affect how well the decals may stick. Semi gloss, eggshell, or gloss paint finishes seem to work best, but they certainly have worked well with others. The key is to work slowly and work with the vinyl. The vinyl used is a standard in the industry and is very thin so as to appear painted on the walls. The vinyl will tear if you are not careful during installation and work with it. Please take your time. We send along a small sample decal for you to try out first to make sure it will work on the surface you are applying your wall decal to.

Vinyl wall decals are removable but may not be reused.

You may request a free sample decal to verify color or to make certain the decals will stick to your surface before purchasing. Just contact us and request up to 3 color choices along with your mailing address.

We are not responsible for replacing damaged decals caused by installation errors as these circumstances are beyond our control. Please start with a clean surface, follow the directions, and work slowly to avoid damage to the decals. If you damage the decal during installation you may contact us regarding replacing a portion or all at a discounted cost to you.

Please turn garments inside out before washing to ensure the rhinestone stay attached through many washings. If stones do become loose you may re-apply heat to activate the adhesive. Please use care when applying you new transfer and follow instructions completely. Remove transfer paper slowly once done ironing and re-apply heat if stones are not sticking. Due to the variance of fabric, methods of application, and other circumstances beyond our control, customers assume all risks related to the use of our products. We are not responsible for garments if the transfer is applied incorrectly.

Returns are evaluated on a case-by-case basis. All of our items are created as custom items when the order is placed. Therefore we have used time and materials to produce an item just as the buyer has ordered. Any returns, unless it is an error on our part or due to damage, are subject to a 25% restocking fee. No shipping fees are refunded. All sales are final on any items which contain customizing such as name, date, place, etc. All listings include measurements or sizing of the item and color samples of vinyl are available upon request ahead of time. Please make sure you have done your part to ensure this item suits your desires or needs before ordering.

All sales are final on signs and apparel.

All sales are final on apparel and signs unless there is damage or defect. T shirt listings have sizing and measurements information. Please double check measurements before ordering.