No - We are unable to provide a proof of the item before it is made as all of our items are made directly onto the product and therefore once made cannot be changed.

Yes - All our items are made to order to the customers specific requirements and are therefore considered a custom made item even if it is just printed with Mrs or Bride etc. So please be sure to read the listing descriptions and to check sizing and colours etc. As these items are NOT ELIGIBLE for a return or exchange.

We are based in Wales, UK but we ship worldwide.

This depends on the items you have purchased and where it is being shipped to. Our processing time to make each item is shown within each listing and shipping depends on the shipping method you have selected but it should give you an ESTIMATED delivery date at checkout when purchasing.

Please note we are only in control of our dispatch timeframe and not the Estimated delivery timeframe given by the mail companies or if it is delayed by customs.

Yes - There is a FedEx Priority shipping option for the US available to select at checkout and a Tracked 24 service for the UK. Please note these are from dispatch and not from the order date so the processing time still applies.

For anyone looking for a faster shipping service outside of the UK and US then please contact us with the items you would like and the full shipping address and we will get a quote for you.

Please add the required personalised details in the 'Add your personalisation' box when ordering.

Yes - All of our items are custom made to order so if you would like something different to the designs shown in our store get in touch with us for a quote.

Yes, all shipping options come with tracking.

UK:
Free Standard Shipping - 13th December
Tracked 24 - 17th December

US:
Free Standard Shipping - 6th December
FedEx Priority Shipping - 14th December

AUSTRALIA & NEW ZEALAND:
30th November

EUROPE:
5th December

FedEx for Europe, Australia and New Zealand differs for every address so please get in touch for a quote.

All shipping timeframes for standard and tracked are ESTIMATED only and due to international customs there are likely to be delays so we do advise to order early to avoid disappointment.

Please Note: We can only be responsible for our processing and dispatch times and not the shipping timeframes given by the mail services. If purchased after these dates your order will likely arrive within the New Year.

The shipping services we use are:

For UK:
The free standard shipping is Royal Mail Tracked 48 (a 2 day service).
The upgraded shipping is Royal Mail Tracked 24 (1 day service).

For Everywhere else:
Royal Mail International Tracked (delivery timeframes differ for each country)

FedEx Priority (US ONLY)
2-4 day service

FedEx for Europe, Australia and New Zealand differs for every address so please get in touch for a quote and timeframe.