I'd be more than happy to use your custom message on any listings that show customization options.

Be sure to read the ITEM DESCRIPTION in the listing for further details on what you need to know for customizing each product.

Can you add my logo?
No. I'm motivated to stay focused on FitFizz as a brand itself, so I hope you'll still come along for the ride while continue to concoct many new and unique items. If you're interested in other branding items or graphic design services, please visit my other business and Etsy shop: VividFizz.com and Etsy.com/shop/vividfizz.

If you're ordering more 10 identical items, production time may vary. It depends on my current work load and schedule. Please contact me prior to placing a large order of items that are hand-stamped to ensure we are both happy with the amount of time it might take for production. Of course, I always aim to get things done as quickly as possible, but being a small shop I'm not yet able to carry large quantities of supplies in my studio.

Jewelry will be sent in a black gift box as well as the outer shipping mailer.

All packages are trackable through Etsy. Once an item appears as "delivered" but there is some sort of issue, please contact me and I will do the best I can to help you.

If you need an order by a specific date or holiday, it is up to the buyer to decided if they're willing to risk the possibility of the package not arriving by that date. I cannot guarantee any USPS shipping time. You always have the option to pay for upgraded, faster shipping. ship from Illinois

If you decide to proceed and your items arrive later than your specific date, that responsibility is not my fault. By making a purchase you have chosen to not hold FitFizz responsible for that.

I expect that all buyers have read through all the details under each item they purchase. Care instructions are simple. Metal does scratch or even break if treated roughly. Heat transfer vinyl can be damaged with rough usage. FitFizz does not accept returns on items that were damaged because of rough usage.

Yes! Letters may appear darkened in the photos due to high-contrast lighting for the purpose of showing you the message on these highly-reflective pieces. They are NOT actually filled in with any dark ink or paint.

You can enjoy these spoons without ever having to worry if you're ingesting something toxic. As a nutrition coach who has also endured autoimmune conditions, I'm hyper-aware of the damage that non-food chemicals can do to the body over time.

No "permanent" paint or ink on a spoon can truly hold up over many uses without ingesting it, so my spoons are bare stainless steel. I want you and your loved ones to be healthy and I'm sure you do too!

I do and I'm working to get them added to the shop just as soon as possible. In order to focus on that first, I am not taking custom requests for charms at this time.

Exact dimension are written in the ITEM DESCRIPTION under each listing.

FitFizz is NOT responsible for the following:

1. You forgot to update your shipping address and the order was already shipped to an old address.

2. You made a typographical error when ordering a custom stamped order—Proofread!

3. If you left special instructions which were unclear or ambiguous, I will try to contact you. If I don't get a reply by your shipping date I will take my best guess at what you meant in order to ship on time. If my interpretation is not what you meant and you failed to return communication, FitFizz is not responsible for replacing that item. PLEASE check your messages and leave notifications on in case I have a question.

Any of the above will not receive compensation. These things are YOUR responsibility.

If your tracking says "In transit" or something similar long past the expected delivery date, this unfortunately is also now somewhat normal.

If this happens to your order and you want a refund I a new policy (for United States order only):

If it has been 4 full weeks past the original expected delivery date I will issue a refund at your request and expect the package to be returned to me when it does finally arrive (You can write RETURN TO SENDER on the label and as long as it is UNOPENED it will not cost you anything) I will not offer refunds for "In transit" packages any sooner.

4 FULL WEEKS?! Yes, the USPS is very delayed and sometimes it can take that long for packages to arrive. Your order is your agreement these shop policies.