ceramic lucet cord tool, raku pottery knitting fork, yarn tool, braiding tool, weaving tool, celtic tool, cording tool, colorful lucet fork

All my shipments have a tracking code
TO ITALY AND EUROPE SHIPPING ARE PERFORMED ONLY IN EXPRESS MODE.

Countries outside Europe can choose between standard or express shipping for the articles in which it is enabled; you can check it directly into the shipping profile of the listing

STANDARD SHIPPING (available only for non-European countries):
Estimated delivery times:
North America: 10 working days (Except customs formalities)
Rest of the world: 15 working days (Except customs formalities)

EXPRESS SHIPPING:
Estimated delivery time :
Italy: 1-2 working days
Europe: 2-3 working days (Except customs formalities)
North America and Rest of the world: 5-7 working days (Except customs formalities)

I Using special materials to send my ceramics in complete safety.
UNPACK the item gently and CAREFULLY, or you risk breaking it.
DO NOT THROW OR DAMAGE THE PACKAGING! keep it aside for at least 21 days from delivery for any returns.
Any packaging costs will not be at my expense so take care to store it properly.

They are not refundable except in case of damaged or defective goods.
By custom and personalized item we mean something personal applied to it such as engravings, dedications, structural or decorative changes that due to its peculiarity linked to the personal individuality of the customer, it would not be possible to find a new potential buyer.
ARE NOT INCLUDED IN THIS CASE the choice of colors among those available in the listings options or similar small changes on request.

Ceramics must be treated as such. I 'm not responsible for any damage caused by your carelessness.
Avoid falls, collisions, bumps and pay attention to the finer parts.
DO NOT POUR COLORS, AGGRESSIVE DETERGENTS and CHEMICAL PRODUCTS on them.
CLEAN MANUALLY ONLY with a duster or a sponge soaked in water. If necessary, use only natural and gentle cleansers.

I don't recommend the use of my ceramics in contact with food and they cannot be used as a course. Exceptions can be made with due precautions such as for foods with peel or wrapped (Eg: nuts, bananas, candies). An exception can also be made for powdered or dehydrated foods (Eg: coffee, sugar, herbal teas, biscuits) as long as they are placed in a food bag.

As in all handcrafted productions, the "made to order" items will never be identical in shape and color to the photos of the respective listings and will always present unique iridescences and peculiarities.
This does not apply to ready-to-ship one-of-a-kind pieces that are true to the photos shown.

If you received a damaged goods, You can ask for a refund or replacement including custom order. contact me as soon as possible within 14 days. please enclose photos of the damage and your telephone number. without this data I can not start the refund or replacement procedure.

All my shipments are traceable and require delivery to the recipient (or someone at the address).
Check your shipment from time to time because if the postman does not find anyone after several attempts, the shipment will be stored for a few days at the post office closest to the address. At the end of the storage period, the package will be returned to the sender and any return costs will be at your expense.
For this reason IT IS ALWAYS USEFUL to write me your phone number, so the local postman can use it to arrange the delivery.

Wholesale sales only by discrete quantities of products and I can propose a cheaper price. please contact me for a quote by specifying the products you wish to buy and the amount. I'll answer as soon as possible and once you agreed the price I will proceed to create a reserved listing.