For Digital Download Products - Do you accept return or cancellation?

Due to the nature of the digital download file, no refund or cancellation can be offered. If there's any problem with the download or the pattern, please contact us for further assistance.

How do I download the files I purchased?

To access your digital files from your account: 1. Sign in to Etsy.com and go to Your account. 2. Go to Purchases. 3. Next to the order, select Download Files. This goes to the Downloads page for all the files attached to your order. You can also select View Receipt at the top of an item’s listing page to go to Purchases, where you can download the item. There are generally no limits for when or how many times you can download a file. In most cases, you can access a file any time on your Purchases page, provided the transaction hasn't been canceled or removed. If your payment is still processing, the Download Files button will be gray. If you are still having trouble, please contact your seller.

I can’t find my download notification email

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding transaction@account.etsy.com or noreply@etsy.com to your address book or safe list can help you locate these emails in the future. For now, you can still access your digital purchases in your account.

Is there a Copyright on the items in the shop?

The design, photos and instructions all have a copyright.

For digital download products: Will a physical item be shipped to me?

No, if this is a digital download only.

What if my package is delayed/lost in transit or stolen?

Pepper Crafts is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item - please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

What if my item is returned to the sender/seller after it's shipped?

If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

For physical products: Do you accept returns, exchanges or alterations after delivery?

Shirts and Mugs: No returns or exchanges on custom/personalized items. Replacements offered for damaged, defective, misprinted, or incorrect items. Please contact the shop within 7-14 days after delivery if any issues arise, and we will make it right. Handmade Products For personalized or made-to-order items: no returns or exchanges, but replacements are offered for defects or mistakes. Other: Returns are accepted within 21 days. Buyer is responsible for return shipping costs.

What are the care instructions for this item? What are the sizing details? What if it doesn't fit after I try it on?

For clothing items, please wash items inside out in cold water, do not bleach, do not dry clean, and do not iron directly on the design. A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.

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Mönster för virkad triangelhalsduk, nybörjarvänlig, modern och lätt sjal, handledning för DK-garn, PDF-nedladdning

Name: Mönster för virkad triangelhalsduk, nybörjarvänlig, modern och lätt sjal, handledning för DK-garn, PDF-nedladdning
Brand: PepperCraftsStudio
SKU: 4409372878
Price: 60.85 SEK
Availability: InStock
Rating: 5.0 (11 reviews)

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