Go to your order receipt, and you'll see an estimated shipping date. Keep in mind that with custom and personalized orders this is just an estimate. If your order needs to arrive by a certain date, contact me.
USPS. There are several shipping speeds to choose from.
In general yes. Occasionally I may need to cancel an order because of specific customs restrictions, but this is rare. IMPORTANT: Contrary to the message you see under the item price, VAT, GST and other taxes and fees are not included in the item price. The buyer is responsible for paying any fees and taxes.
Include a note with directions and ship returns/exchanges to: Elizabeth Scott, PO Box 177, Altamont NY 12009. Use original packaging or similar. Please don't try to ship jewelry in a regular envelope with stamps. (Most of the time it will end up on the floor of a mail sorting facility.) For international orders or orders over $100, contact me for the correct return shipping amount. To send the amount for shipping go to: paypal.me/esdesigns/4 (you can replace $4 with whatever the shipping amount will be) and follow directions, or send a check with your item. For orders under $100 value, the cost for shipping both ways is $6. Contact me and I'll create a pre-paid label for you to print out.
For accurate sizing of rings, either have your size measured locally or order one of my plastic ring sizers. Trying to measure with a ruler and string is very inaccurate. It's a good idea to check your size a few different times, and average them. Wider rings feel tighter, and you may need to order a quarter or half size larger.
Yes. You can request gift packaging (gift box with bow) in the notes area in checkout. If you're sending a gift directly to the recipient, a note letting them know who the gift is from is usually a good idea, but long messages are not possible. Orders are not shipped with receipts. Your receipt will be emailed to you.
Yes, but on a limited basis since I produce everything myself. See my linesheet here: https://www.etsy.com/wholesale/vendor/3160523/linesheet
Yes, they're too long to publish on Etsy in this space, but you can find them on my website at esdesignsjewelry.com.
Very rarely. I prefer to spend my time making jewelry, so I just set reasonable prices rather than raising them and lowering them periodically.
No, unfortunately I don't have a shop where you can see my work in person, and my studio is not open to the public because there are sharp and hot things that would probably hurt you if you bumped into them accidentally. (And I'm not insured for that sort of thing!) I do plan on building a larger studio, so in the future I may have a space dedicated to meeting with customers.